LogCollector – Error when trying to open it

Solved1.04K viewsSLLogCollector
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Hello Community,

I'm trying to get the logs of a DataMiner agent but whenever I open the LogCollector from the Skyline Taskbar Utility I will get the following message:

Is there something misconfigured in my agent? The DM version is FR 10.3.11

Thank you!

Sebastian Ulloa [SLC] [DevOps Advocate] Selected answer as best 23rd April 2024
Arunkrishna Shreeder [SLC] [DevOps Advocate] commented

You can try to open it from C: –> Skyline DataMiner –> Tools folder. Or, kill the taskbar utility program and open it again and then open Log Collector.
Sebastian Ulloa [SLC] [DevOps Advocate] commented

Hi Arun, sadly, that didn’t make any difference.