Anyone know what the little green up arrow signifies in the Cube Surveyor?
I think it indicates that though that service is in a Critical alarm, it only propagates a normal status to the service it is part of. When you include elements (including other services) in a services you can specify whether they affect the overall alarm severity of the service and if so at what level. But
all alarms are set to influence the service.
Hi Paul,
This indicates the maximum severity impact a child element (or service) can have on the parent service.
In your case, while the DTT service has a critical alarm, its severity has been limited to impact the parent service with a maximum severity of normal.
The color of the arrow indicates the configured severity limit.
The severity limit can be defined for every service child object in the advanced section of the service configuration.
Hi Paul,
Yes, please forward the details to techsupport@skyine.be
Thanks, the Max severity is indeed set to “Critical” for the main service and the child service. One for tech support I think?