Little green up arrow in the Cube Surveyor?

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Anyone know what the little green up arrow signifies in the Cube Surveyor?

I think it indicates that though that service is in a Critical alarm, it only propagates a normal status to the service it is part of. When you include elements (including other services) in a services you can specify whether they affect the overall alarm severity of the service and if so at what level.  But
all alarms are set to influence the service.

Thomas Gunkel [SLC] [DevOps Enabler] Selected answer as best 11th February 2021

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Hi Paul,

In your service 'CH4 DR Salford DT Service 35 - 6005 - Film 4 Sco...' you will have the configuration that the subservice 'DTT Film 4-ID 5-NAT INGRESS RED' is being capped to a normal level (green arrow).

This could help you to have the correct service state through time for reporting.

Michiel Saelen [SLC] [DevOps Enabler] Posted new comment 2nd February 2021
paul farndell [DevOps Advocate] commented

Thanks, the Max severity is indeed set to “Critical” for the main service and the child service. One for tech support I think?
Michiel Saelen [SLC] [DevOps Enabler] commented

Hi Paul,

Just to be sure, check if you checked in the edit of the ‘CH4 DR Salford DT Service 35 – 6005 – Film 4 Sco…’ service under parameters for the subservice that has the green arrow. If that is critical it will be best to open a ticket for this that someone can investigate it in more detail.
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