Hello Dojo,
We have a issue with 2 servers Linux Platform SSH, the servers does'nt show the information and shows multiples timeouts in the logs, we can access the server with the user and password via ssh on the server but in the application shows multiples timeouts.
Do you know what means the Local IP Port config in this driver?
I attached a capture of the config
Best,
Hi Ricaurte,
The Local IP Port is the local port that your computer will use to communicate with the device, which by default is 49155.
Regarding your issue, have you tried to update your driver version to 2.0.0.29. We had a customer with similar issues (where the element was going in timeout for no reason) and we made a fix for it.
Try to update to the latest driver version, to exclude this issue!
Please let me know if this solved your issue.
Kind regards,
Carolina
You can deploy the latest version from the Catalog here (if your DMS is cloud-connected): https://catalog.dataminer.services/result/driver/655
Any issue with setting up the SSH connection will be logged on the DataMiner server in the SLSSH logging file. Could you take a look and see if there's some entry in there which mentions the server(s) you're trying to connect with. If it's unclear what the error means, you can share it here and we can help you further troubleshoot.
Hi Jeroen,
Thanks for the reply.
From the Slssh.log
2023-03-31 11:57:19 – 29 – Open “IP”
2023-03-31 11:57:19 – 29 – Close
2023-03-31 11:57:19 – 29 – Close Shell
2023-03-31 11:57:19 – 29 – Close complete
2023-03-31 11:57:19 – 29 – ‘Open’ completed
2023-03-31 11:57:19 – 29 – Set Connect Timeout 25000
2023-03-31 11:57:19 – 29 – Open “IP”
2023-03-31 11:57:19 – 29 – Close
2023-03-31 11:57:19 – 29 – Close Shell
2023-03-31 11:57:19 – 29 – Close complete
2023-03-31 11:57:19 – 29 – ‘Open’ completed
2023-03-31 11:57:19 – 29 – Set Connect Timeout 25000
2023-03-31 11:57:19 – 29 – Set Timeout 15000
2023-03-31 11:57:19 – 29 – WriteLine exception: System.InvalidOperationException: Not Connected.
at Skyline.SSH.SshConnection.WriteLine(String data)
2023-03-31 11:57:19 – 29 – Read exception: System.InvalidOperationException: Not Connected.
at Skyline.SSH.SshConnection.Read()
That is odd, normally after the ‘Set Connect Timeout’, we should see an attempt to Connect but in this case it gets skipped and immediately tries to write to the shell which then obviously fails as it’s not connected. Do you see any attempt to Connect in the logging? It should look like Connect 22 followed by Connect complete.
If you want you can also send a copy over to support.data-acquisition@skyline.be so we can take a closer look from there.
We update the driver to 2.0.0.29 but the issue still
Hello Carolina,
Thanks for the reply, do you have a link to download this driver version?
Best,