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Issue accessing shared dashboard

Solved1.17K views3rd April 2023Dashboard sharing
9
Joey Vanhalst [SLC] [DevOps Advocate]1.85K 10th March 2023 0 Comments

Hi,

I'm having some issues accessing dashboards shared with me. On shares.dataminer.services, I have 2 shares:

When trying to access either one of them, I seem to be redirected to the DataMiner Dashboards login screen, while I would expect it logs in automatically with my dataminer.services account. I have tried logging in on the dashboards login as well but that doesn't seem to work.

Any idea what could be wrong here?

Joey Vanhalst [SLC] [DevOps Advocate] Selected answer as best 3rd April 2023

2 Answers

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12
Rebecca Kelsall [DevOps Advocate]670 Posted 10th March 2023 0 Comments

It might be worth checking the settings of the Dashboard that is being shared and whether the correct email has been applied.

I also previously had an issue where I didn't have the correct access rights for using Dashboards at all.  This had to be changed by an administrator.

Rebecca Kelsall [DevOps Advocate] Answered question 10th March 2023
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