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Is there a way for Open Service in the Alarm console to display links to all associated services?

Solved1.19K views28th August 2024Alarm Console open service
2
Alun Hodges87 3rd July 2024 1 Comment

Hi 🙂

Is there a way for the Open Service column in the Alarm console to display links to all associated services for an alarm? Currently it only shows one link for any given alarm, but I'd like to provide links to all associated services if possible.

Alun Hodges Selected answer as best 28th August 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the most relevant answer (using the ✓ icon)?

6 Answers

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Michaël Pincket [SLC] [DevOps Advocate]1.74K Posted 3rd July 2024 1 Comment

Hi Alun,

If you right click on an alarm, you will get a context menu where you have the "Open" item. Navigating to this item you will be able to open all services that are linked to that alarm. Is this what you are looking for?

Alun Hodges Posted new comment 3rd July 2024
Alun Hodges commented 3rd July 2024

This came about as a request from our operators, they have a column in the alarm console called OPEN SERVICE so they can directly click on the service from the alarm console without needing to open the alarm card or right click to get to the Open section in the context menu. It’s that OPEN SERVICE column in the alarm console that only displays a single service even if the element has multiple service associations. The other methods listed in the replies work fine :).

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