is there a system error documentation?

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I'm looking for a documentation which list all possible DMA/system error such as runtime error and the action that the customer should do when this error append (restart agent, ...)

Do we have such document available ?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th October 2022

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Hi Bernard,

I believe what you are looking for can be found under the troubleshooting section in the documentation

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th October 2022
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Hi Bernard,

An error or exception in DataMiner software can be thrown from:

  • the framework (= .NET framework, NET Standard or .NET Core in our case)
    Full documentation can be found on Microsoft Learn.
    The full list (internet source): https://powershellexplained.com/2017-04-07-all-dotnet-exception-list/
  • the software itself in DataMiner (= custom exceptions).
    Various exceptions are created, on server, client, web and API. Perhaps even in test environment.
    I believe that the best way to find such list is to filter on the word 'exception' in the documentation and search after constructors of classes. It should contain most of the exceptions. Example:
  • by (external) 3rd party libraries, plug-ins, add-ons, or extensions.
    For this, the documentation of that software must be checked.
    Most of the time, these are framework exceptions, and rarely these are self-made exceptions that only exist in that piece of software.

Hope this helps you further

Matthias Declerck [SLC] [DevOps Advocate] Edited answer 6th October 2022