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Is it possible to automatically group alarms based on element or alarm properties?

Solved1.29K views11th July 2023
5
Dennis Dreesen [SLC] [DevOps Advocate]540 25th March 2022 0 Comments

One of our users reached out because they would automatically like to group alarms together that are related to the same location (ie site). This site is mentioned as a property. Is it possible to do so? How can I do this? Does this functionality belong to the core DataMiner software?

Thanks in advance,

Dennis

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

5 Answers

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Tobe Deprez [SLC] [DevOps Advocate]904 Posted 25th March 2022 0 Comments

Yes, this is possible by using the Automatic Incident Tracking feature. This feature will try to group alarms together that belong to the same incident, taking into account certain information on the alarm. If you’re unfamiliar with this feature we have a blog post https://community.dataminer.services/automatic-incident-tracking/ and a nice introduction video about it https://www.youtube.com/watch?v=m6ITgtTFz1E.

Since DataMiner version 10.1.4, you can configure Automatic Incident Tracking to use any alarm, element, view or service property in its grouping algorithm. The configuration is done in the analytics configuration file, by default at C:\Skyline DataMiner\analytics\configuration.xml. In that file, you will find a section

<item type="skyline::dataminer::analytics::workers::configuration::XMLConfigurationProperty&lt;class std::vector&lt;class std::shared_ptr&lt;class skyline::dataminer::analytics::workers::configuration::IGenericPropertyVisitorConfiguration&gt;,class std::allocator&lt;class std::shared_ptr&lt;class skyline::dataminer::analytics::workers::configuration::IGenericPropertyVisitorConfiguration&gt; &gt; &gt; &gt;">
  <Value />
  <Accessibility>2</Accessibility>
  <Name>GenericProperties</Name>
</item>

The properties you want to group on should be added inside the <value> tag in that section. I’m not exactly sure what type of property this ‘site’ is. If it is an element property, the following will do.

<item type="skyline::dataminer::analytics::workers::configuration::XMLConfigurationProperty&lt;class std::vector&lt;class std::shared_ptr&lt;class skyline::dataminer::analytics::workers::configuration::IGenericPropertyVisitorConfiguration&gt;,class std::allocator&lt;class std::shared_ptr&lt;class skyline::dataminer::analytics::workers::configuration::IGenericPropertyVisitorConfiguration&gt; &gt; &gt; &gt;">
  <Value>
    <item type="skyline::dataminer::analytics::workers::configuration::GenericElementPropertyVisitorConfiguration">
      <enable>true</enable>
      <threshold>0</threshold>
      <name>site</name>
    </item>
  </Value>
  <Accessibility>2</Accessibility>
  <Name>GenericProperties</Name>
</item>

The threshold field is a number between 0 and 1 that can be used to only group alarms on that property whenever the proportion of elements having an alarm around that point is greater than the configured threshold. The idea here is that when multiple elements with the same property value have alarms at the same time, it is more likely that property value is relevant for the incident. Setting this value to 0 means that any two alarms on elements with the same value for that property will be grouped together, as long as they have the same focus value and occurred around the same time. Setting it to 1 means that alarms will only be grouped together if all element having that property value are in alarm together.

If it is an alarm property, the following can be used.

<item type="skyline::dataminer::analytics::workers::configuration::XMLConfigurationProperty&lt;class std::vector&lt;class std::shared_ptr&lt;class skyline::dataminer::analytics::workers::configuration::IGenericPropertyVisitorConfiguration&gt;,class std::allocator&lt;class std::shared_ptr&lt;class skyline::dataminer::analytics::workers::configuration::IGenericPropertyVisitorConfiguration&gt; &gt; &gt; &gt;">
  <Value>
    <item type="skyline::dataminer::analytics::workers::configuration::GenericAlarmPropertyVisitorConfiguration">
      <enable>true</enable>
      <name>site</name>
    </item>
  </Value>
  <Accessibility>2</Accessibility>
  <Name>GenericProperties</Name>
</item>

Obviously, if you want to add more than one property, this can be done by adding multiple <item> sections inside the <value> tag. Once you configured your properties, you will have to restart your DataMiner. More information can be found at https://docs.dataminer.services/user-guide/Basic_Functionality/Alarms/Working_with_alarms/Advanced_analytics_features_in_the_Alarm_Console.html#automatic-incident-tracking.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
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