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  • >> Go to dataminer.services

“Invalid web service call, missing value for parameter: ‘queueID’.”

Solved828 views5th March 2024dashboards app Monitoring app
1
Ingolf Graichen20 26th February 2024 9 Comments

Hi,

while starting or using web apps like dashboard app or monitoring app the error message “Invalid web service call, missing value for parameter: ‘queueID'” appears.

In the consequence a number of dashboard operations are not succesfull, no single dashboard setup will be stored.

In the monitoring app parameters of elements will not displayed.

Server version : 10.3.0.0-13916
Client version : 10.4.2401.2494-60900876
Launcher version : 10.3.2324.534-f6dadc78

Many thanks in advance.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024
Ward Haeck [SLC] [DevOps Enabler] commented 26th February 2024

Hi Ingolf, what is your web version? Go to the Dashboards app -> Click your user icon -> About -> Copy versions

Wim Bruynooghe [SLC] [DevOps Advocate] commented 26th February 2024

Did you recently install a web-only upgrade package? Your web browser might still be using a cached old version of the web application, which is not compatible with the newer WebAPI interface. Does it still occur after doing a hard refresh (Ctrl+F5)?

Ingolf Graichen commented 26th February 2024

server api version 10.4.2401.1574
client version 10.3.2243.13206
client build 10.3.0 (CU5)

Ingolf Graichen commented 26th February 2024

after CTRL+F5 the issue still appears.

Ward Haeck [SLC] [DevOps Enabler] commented 26th February 2024

Thank you for providing the additional information! The provided versions do not include the Web versions. Could you try retrieving the Web version? ( Go to the Dashboards app -> Click your user icon -> About -> Copy versions)

Did you recently install a web-only upgrade package? Did it succeed?

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Marieke Goethals [SLC] [DevOps Catalyst]5.62K Posted 5th March 2024 0 Comments

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024
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