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Import Ping Configuration on a new Generic Ping element

Solved285 views10th September 2026
6
Lisa Reed [DevOps Advocate]181 8th September 2026 1 Comment

Hi,

I am trying to import a list of destinations from a CSV into a new Generic Ping element. I can get it to work on version 3.1.2.14 (I was previously using 3.1.2.4 and this did not work) using the below CSV format:

However, it doesn't update the protocol or the port field correctly. It makes the protocol ICMP and the port N/A. I have 50+ destinations to configure so would rather not input them manually. Is there a way to do this automatically? Is my CSV formatting correct?

Thanks in advance for the help!

Lisa Reed [DevOps Advocate] Selected answer as best 10th September 2026
Samson Fayoyiwa [DevOps Advocate] commented 9th September 2026

Any steer here would be greatly appreciated; in my use case I have almost 500 rows to populate and doing it manually will not be time efficient and also prone to human error.

3 Answers

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2
Alexander Gorbunov [SLC] [DevOps Advocate]1.28K Posted 10th September 2026 0 Comments

Hi Lisa,

As Jason noted, this problem should be resolved in the latest Generic Ping version.

According to version history in Catalog (Generic Ping | Catalog | dataminer.services), version 3.1.2.16 adds support for protocol and port settings in the CSV import file.

Lisa Reed [DevOps Advocate] Selected answer as best 10th September 2026
2
Jason Boon [SLC] [DevOps Member]429 Posted 10th September 2026 0 Comments

Hi Lisa,

I can reproduce your issue on version 3.1.2.14.

I've tested it on version 3.1.2.20 (the latest version) and can not reproduce the issue anymore. Are you in a position to test this on the latest version?

Jason Boon [SLC] [DevOps Member] Answered question 10th September 2026
0
Lisa Reed [DevOps Advocate]181 Posted 10th September 2026 0 Comments

Hi Alexander, Hi Jason,

Thank you both for the guidance! Yes this now works on version 3.1.2.20!

Small note, I had to alter my CSV format to get it to work. I removed the empty second row. The guidance that appears on the import page says 'the second row is ignored' so I initially assumed the empty row was still the correct format for this protocol version. However, it was only successfully imported without the empty row.

Lisa Reed [DevOps Advocate] Edited answer 10th September 2026
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