I Can,t able to create Visio file in Services View Section?

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While am adding new blank from services view its not creating the Visio file. but it is possible for Elements. why its happen like that?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023

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The behavior of the visio files indeed changed since 10.0.11 but normally this functionality should still work fine, i couldn't reproduce it at least on my system

Some more info on how to configure the blank pages and the recent changes made:

Editing a visual overview in DataMiner Cube | DataMiner Docs

In this page you can find the "templates" we automatically assign, maybe someone did an overwrite on the one for services?

DataMiner Visio templates | DataMiner Docs

My suggestion would be to try to set a new default and see if it works fine again.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023