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How to turn a suggestion event into an alarm using a correlation rule?

Solved1.88K views15th September 2021augmented operations Correlation
2
Thomas Gunkel [SLC] [DevOps Advocate]1.22K 14th September 2021 0 Comments

DataMiner supports suggestion events, but not all suggestion event types can be turned into an alarm, for example suggestion events for pattern matching.

We tried to create the following correlation rule to create a new alarm for :

  • filter: “Is Element Equal to DMA-65”
  • condition: “Is Source Equal to Suggestion Engine”
  • action: create new alarm with severity Critical

Running the correlation rules only shows alarms created by the suggestion engine, but no suggestion events (where source = suggestion engine as well).

Is there a way to also include suggestion events into the above correlation rule and exclude alarms which are coming from the suggestion engine?

correlation rule & suggestion events (ignored by correlation rule)

alarms created by suggestion engine (not ignored by correlation rule – but should be excluded)

Thomas Gunkel [SLC] [DevOps Advocate] Answered question 15th September 2021

5 Answers

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1
Michaël Pincket [SLC] [DevOps Advocate]1.74K Posted 14th September 2021 2 Comments

Hi Thomas,

You should include the severity into your ‘Rule Condition’. This way you can make a distinction between the suggestion events and the alarms. It would look like this :

Thomas Gunkel [SLC] [DevOps Advocate] Selected answer as best 15th September 2021
Thomas Gunkel [SLC] [DevOps Advocate] commented 14th September 2021

Hi Michael. This excludes the unwanted alarm created by the suggestion engine, but still does not consider the suggestion events I am after.
By the way the severity of the alarms is not suggestion, but was a “warning high” and the severity of a suggestion even is “information”, could not find any suggestion severity.

Michaël Pincket [SLC] [DevOps Advocate] commented 15th September 2021

Hi Thomas,

As Veerle already indicated you can use the Severity ‘Information’ instead of ‘Suggestion’ and in your correlation rule you should turn on the option “Accepts information events”.

5
Veerle Ledoux [SLC] [DevOps Advocate]249 Posted 14th September 2021 1 Comment

Hi Thomas,
The suggestion events are created as information events, that is they have severity “Information”, and with Source equal to “Suggestion Engine”.
In order to allow the correlation rule to be triggered by information events (and hence suggestion events), it seems you will have to select the option “Accept information events”.
An extra filter on the severity can help you to distinguish between suggestion events and alarms from the suggestion engine, I hope something like this (on top of your filter on the Suggestion Engine source) might work for you

Thomas Gunkel [SLC] [DevOps Advocate] Posted new comment 15th September 2021
Thomas Gunkel [SLC] [DevOps Advocate] commented 15th September 2021

Thanks Veerle! Accepting information events did the job, now we can turn suggestion events into alarms, thanks!

2
Thomas Gunkel [SLC] [DevOps Advocate]1.22K Posted 15th September 2021 0 Comments

Here is the correct correlation rule to turn a suggestion event into an alarm

Thomas Gunkel [SLC] [DevOps Advocate] Answered question 15th September 2021
1
Thomas Gunkel [SLC] [DevOps Advocate]1.22K Posted 14th September 2021 0 Comments

severity = information

Thomas Gunkel [SLC] [DevOps Advocate] Answered question 14th September 2021
1
Thomas Gunkel [SLC] [DevOps Advocate]1.22K Posted 14th September 2021 0 Comments

severity = warning high

Thomas Gunkel [SLC] [DevOps Advocate] Answered question 14th September 2021
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