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How to troubleshoot this issue with the Keysight IO Libraries ?

Solved1.71K views10th July 2023GPIB Keysight IO Libraries spectrum analyzer
0
João Pereira [SLC]120 26th June 2020 0 Comments

Hello,

Following the installation of the Keysight IO libraries, and the steps described in this DataMiner Help page  (Installing the Keysight/Agilent IO Libraries), we are encountering an error stating that the "interface is not present":

Using the Keysight Interactive IO to test the connection:

It yields this next error:


Using the webinterface fo the GPIB gateway it is possible to find the spectrum analyzer connected:

Could this issue be due to a bad installation of the Keysight IO Libraries?
Or could there be some configuration still missing?

Thank you for the help.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023

2 Answers

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Marieke Goethals [SLC] [DevOps Catalyst]5.45K Posted 10th July 2023 0 Comments

As this question has been inactive for a long time, we will now close it. If you want further assistance, feel free to post a new question or contact techsupport@skyline.be.

Marieke Goethals [SLC] [DevOps Catalyst] Answered question 10th July 2023
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