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How to solve ‘no logging available’ message?

Solved1.77K views19th July 2023Cube logging
9
Sebastian Ulloa [SLC] [DevOps Advocate]1.90K 14th October 2020 1 Comment

In one of the agents of a cluster it is not possible to access any logging file from cube as the following message appears:

From other agents in the cluster it is possible to access all logging files, including the affected agent.
I tried running the dcomConfig.exe file, but it does not seem to fix the issue.


DataMiner version is 9.6.10.0-8580

Moreover, I noticed that the URL that the cube uses to retrieve the logging file contains the http parameters host and log. When removing host, the log is successfully retrieved

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 19th July 2023

As this question has been inactive for a long time, we will now close it. If you still want further assistance, could you post a new question?

3 Answers

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Mieke Dryepondt [SLC] [DevOps Advocate]3.58K Posted 19th October 2020 1 Comment

Sebastian,

You mentioned you ran the dcomConfig.exe, did you ran it as Administrator + reload cube?

Sebastian Ulloa [SLC] [DevOps Advocate] Posted new comment 19th October 2020
Sebastian Ulloa [SLC] [DevOps Advocate] commented 19th October 2020

Hi Mieke, yes I tried running dcomConfig.exe as well as administrator + reloading cube, but the issue is still there.

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