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How to retrigger actions after reservation failed to Start due to Resource Element Not Active

Solved972 views23rd September 2022booking SRM
1
Tim Vandenbruwaene [SLC] [DevOps Enabler]2.18K 22nd September 2022 0 Comments

Had an issue where a booking didn't start due to an ResourceElementNotActive exception.

Looking into creating a bookinstartfailure script that would try to activate the resource again.
However what's the best approach to retry the "start" LSO actions on the booking?

What's the best way to recover from an resourceElementnotactive exception?

Tim Vandenbruwaene [SLC] [DevOps Enabler] Selected answer as best 23rd September 2022

1 Answer

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Emmanuel Dal [SLC] [DevOps Member]4.63K Posted 22nd September 2022 3 Comments

Hi Tim,

There is a 'Booking Start Failure Script' parameter that you can use to define the custom script you would like to execute when such failure happens. See RN26018.

There is an example script delivered with the SRM Framework : SRM_BookingStartFailureTemplate

Tim Vandenbruwaene [SLC] [DevOps Enabler] Selected answer as best 23rd September 2022
Tim Vandenbruwaene [SLC] [DevOps Enabler] commented 22nd September 2022

Already found that one, but the question is how can I, from there retrigger my start actions?

Can I just set the booking back to confirmed and will it start the LSO script to apply the profiles on my resources for the “START” state

Tim Vandenbruwaene [SLC] [DevOps Enabler] commented 22nd September 2022

Currently doing it like this:

//Enabling DVE
mainElement.SetParameterByPrimaryKey(66147, functionResource.PK, 1);
info.BookingManager.SetBookingStatus(info.Reservation, Skyline.DataMiner.Library.Solutions.SRM.Model.GeneralStatus.Confirmed);
info.Reservation.Status = Skyline.DataMiner.Net.Messages.ReservationStatus.Confirmed;
SrmManagers.ResourceManager.AddOrUpdateReservationInstances(info.Reservation);

Jorge Dias [SLC] [DevOps Enabler] commented 22nd September 2022

Hi Tim, to apply the START actions again you need to use bookingManager.ApplyServiceState, there you pass the START state.
This will run the LSO again, that you defined for the START state.

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