When an automatic incident tracking is created the label is sometinhg like “Service group: my service name”
Is it possible to change the default label “Service group” in the configuration.xml ?
Ben Vandenberghe [SLC] [DevOps Enabler] Answered question 4th February 2025
Hi Bernard – that is not user-definable. Out of curiosity, what is the use case or the reason why you would want to change this?
Bernard Pichot [SLC] [DevOps Advocate] Posted new comment 4th February 2025
Hi Ben,
Thanks for your answer. In my use case a Service is a site. if all elements of a service are in timeout, then there should be a network issue to reach the site. I would like to generate a specific label to warn the operator that the full site is unreachable