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How to mask alarm until cleared via SLNet call?

Solved1.06K views17th July 2023alarms Masking SLNet
0
Julian Yepe [SLC] [DevOps Advocate]227 29th March 2022 0 Comments

I am trying to mask an alarm until it is cleared using an SLNet call. The current SLNet call, SetAlarmStateMessage, only lets me change the state of an alarm. I can currently mask the alarm but I also want that alarm to be unmasked once it is cleared.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023

2 Answers

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Gelber Mahecha [SLC] [DevOps Enabler]1.62K Posted 29th March 2022 1 Comment

Hi Julian,

You need to define the Info property with an SA object configured with an array of two strings. The first one will be the number of seconds the alarm will be masked (-1 if you want to unmask once is cleared) and the second is the mask message:

Disclaimer: 

"Note that this is an internal call, and we do not recommend using this, as it is not officially supported, and we cannot guarantee that it will still work in the future. As a rule, you should avoid using SLNet calls, as these are subject to change without notice. We recommend using instead always the correct UI or automation options provided in DataMiner Automation or through our web API."

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
Julian Yepe [SLC] [DevOps Advocate] commented 30th March 2022

Gelber, this indeed worked. Thank you for your help.

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