I am having troubles getting my local DMA ( using a config) cloud connected.
I keep getting the error: "Could not reach the Cloud Gateway service. Has the DataMiner Cloud Pack been installed and configured on the DataMiner System?"
I have:
- Installed the latest cloud pack from dojo
- DMA version: 10.2.8.0-12005
- Group permissions are set to all on the Cloud Gateway topic
I don't see any reason why I would not be able to connect.
Any advise where to look / how to get connected?
Hi Mieke,
I had the same problem yesterday, and a DMA reboot fixed it. After the reboot, I could connect to the cloud again in System Center.
![](https://community.dataminer.services/wp-content/uploads/wp-user-manager-uploads/2020/10/Mieke-Dryepondt-1-3.jpg)
Hi Mieke, can you try by using your hostname instead of 127.0.0.1 in the SLCLoud.xml file?
Thank you for the tip, but it did not resolve my problem.
I did notice that when restarting, my setup is stuck until I change the SLCloud.xml file to use 127.0.0.1 as NATS IP (and force a restart again)
This IP seems to be changed again at run time.