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How to display trending in the cloud share

Solved1.12K views17th January 2023
5
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate]855 16th January 2023 3 Comments

When I tried to cloud share the dashboard, it outputs that the trending information requires authentication.

Is there a way to display this using cloud share?

Local Access

Cloud Share Access

Michiel Verbrugge [SLC] [DevOps Member] Answered question 17th January 2023
Ben Vandenberghe [SLC] [DevOps Enabler] commented 16th January 2023

Quick question – do you always get that result, or only occasionally? In other words, if you reload the cloud shared dashboard a few times, does it always show that, or does it occasionally work?

Baptiste Pattyn [SLC] [DevOps Advocate] commented 16th January 2023

Since it is because of the WAF rules this will always happen as far as I know.

Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] commented 16th January 2023

Thanks for the response.
I will refrain from using Share.
If WAF restrictions are always present, We consider a direct connection method.
We thought it should be that way for security reasons.
That’s because they must have a WAF between them for a reason.

2 Answers

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11
Baptiste Pattyn [SLC] [DevOps Advocate]5.70K Posted 16th January 2023 0 Comments

Hi

the message you are seeing is not requesting any authentication but is telling you that access to this data is restricted by the WAF (Web Application Firewall). This software ensures that no data is accessed through a share that should not be exposed.

As a first step, you could go to <your DMA url>/dashboard/#/whitelist and select the mentioned dashboard. Here you will find extra information on your dashboard regarding the WAF rules. Please copy the contents of the "Rulebook" and "Dashboard" sections to separate files and send those over to support.data-exploration@skyline.be.

Hope this answer helps you.

Wkr,

Baptiste Pattyn

Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] Selected answer as best 16th January 2023
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