How to debug a report (legacy reports and dashboard module)?

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When generating a report through the legacy Reports and dashboard module we can see that we are getting the following message:

We enabled the option ‘Send Errors To Browser’ in the ASP settings of IIS for the Default Web Site. Now we get more information:

From the asp file we can see that this is linked to a DMS_getTableFiltered call.
We checked and the element is present in the system and the table has data in it.

Anyone an idea how to debug this further?

FYI:
This report was working before the restart and is now no longer working.
DMA 10.3.4 with softlaunchoptions :
<SLNet>
<LegacyReportsAndDashboards>true</LegacyReportsAndDashboards>
</SLNet>

Michiel Saelen [SLC] [DevOps Enabler] Selected answer as best 27th April 2023

1 Answer

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Hi Michiel,

Can you verify if the element used in the DMS_getTableFiltered() method exists and is active?

Michiel Saelen [SLC] [DevOps Enabler] Selected answer as best 27th April 2023
Michiel Saelen [SLC] [DevOps Enabler] commented

Hi Ive,
The element was valid. After some further testing we noticed that the report works from the agent on which the element is hosted, but not from other agents. SLNet was able to retrieve the table, but there are issues in SLDms, so seems to be an SLDms issue