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  • >> Go to dataminer.services

How to create Elements for Calrec Artemis Connector?

Solved778 views6th July 2023artemis calrec Connector
2
Lars von Oertzen [SLC] [DevOps Advocate]361 4th April 2023 0 Comments

Hi Community,

Unfortunately, the "Calrec Artemis" connector, doesn't have any help page neither in the driver itself, nor in the catalog. (Catalog (dataminer.services))
Looks like you are supposed to populate IP address for SERIAL connection, but looks like the element is encountering timeout even if the device management IP is populated.

I'm wondering if you are supposed to populate in the "Accepted IP address" section as well.

Maybe if someone has experience with the Artemis device:

Is there anything required on the Calrec device side to setup for the external control?

Thanks in advance!
Lars

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023

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Tiago Dias [SLC] [DevOps Member]431 Posted 4th April 2023 1 Comment

Hi,
The Calrec Artemis uses Serial (Ember+), so you need to define the device IP of the device on the “IP Address” of the element settings (localhost won’t work).
To double check if everything is working on the device side, please use the Ember+ Viewer to verify if you are able to retrieve the ember tree.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
Miguel Obregon [SLC] [DevOps Catalyst] commented 4th April 2023

Hi Tiago,
I believe that the screenshot attached is just a reference.
The most important question I believe is what IP address we need to set in the field ‘Accepted IP address’. If I am not mistaken, this IP address will tell to DataMiner to listen through a specific IP address. In this case, I believe it will make sense to set the same IP address as the one set in the field ‘IP address/host’.

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