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How to configure or change outgoing email server

Solved2.08K views17th September 2020DataMiner SMTP
7
Thijs Vanovenacker [SLC] [DevOps Advocate]2.22K 17th September 2020 0 Comments

How and where do we change the "from" email address for outgoing mails from DataMiner?

Wouter Demuynck [SLC] [DevOps Advocate] Answered question 17th September 2020

2 Answers

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Wouter Demuynck [SLC] [DevOps Advocate]6.02K Posted 17th September 2020 3 Comments
  • If a <From> tag is specified in the DataMiner.xml SMTP settings (see DataMiner Help), this value is used
  • Otherwise, the "Email" address from the System Center > Agents > System > System Info is used
  • Otherwise, "notifications@example.com" is used
Wouter Demuynck [SLC] [DevOps Advocate] Posted new comment 17th September 2020
Luís Freitas [SLC] [DevOps Advocate] commented 17th September 2020

If we go for your second option, described here https://help.dataminer.services/dataminer/DataMinerUserGuide/part_3/DataminerAgents/General_DMA_configuration.htm?rhhlterm=DefaultFromaddress&rhsyns=#XREF_66600_Configuring, do we need to restart the DMA?

Thijs Vanovenacker [SLC] [DevOps Advocate] commented 17th September 2020

So when the tag is not configured in the DataMiner.xml, the System Info “Email” is used. Does this then require a DataMiner restart in order to be updated/applied?

What happens when we have multiple agents in the DMS?
Do we need to configure all DataMiner.xml and restart all agents? In case we use the “Email” field from the DataMiner System Info, I guess this then applies to all agents in 1 go? (With or without restart?)

Wouter Demuynck [SLC] [DevOps Advocate] commented 17th September 2020

The information from system info is synchronized across the cluster, although I do believe a DataMiner restart is needed to pick this up.

Note that via SLNetClientTest, it is possible to send an UpdateSmtpConfigMessage to update the settings in DataMiner.xml. No restart should be needed when you use this method. The message updates the config for one agent only (as far as I remember).

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