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How to allow an operator to reset a baseline or adapt an alarm template threshold from a visual map?

Solved545 views1st February 2024baseline threshold
1
Stephane GERARD128 22nd December 2023 0 Comments

I would like to allow a user with limited access rights to reset a baseline or adapt a threshold.

The use case is the following: we monitor network switches ports bandwidth utilization where the bandwidth is stable but when operators are adding or removing streams the threshold has to be updated. I would like to allow an operator with limited rights (not able to modify alarm template) to trigger new baseline calculation or to update the threshold.

How could I proceed?

Kind regards,

Stephane

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 1st February 2024

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Alberto De Luca [DevOps Enabler]4.58K Posted 2nd January 2024 0 Comments

Hi Stephane,
I understand you'd like to keep a restricted level of privileges, however from a functional perspective, even if some scripting work-around can be identified, you're still stating that a user that cannot update alarming criteria can indeed update the baseline - which is heavily related when used in Alarm Templates.

I don't think this is currently possible, but subscribing to receive further insight from the community: currently, the baseline is accessed via the Alarm Template, so the users need to have that level of access if you want them to be able to update the baseline.

An alternative, could be to allow users to perform the action via some scripted user with higher level of access, but that would perhaps defeat the purpose of having restricted access for operators in the first place.

From an admin perspective, I'd suggest that changes to alarm thresholds, even if just related to baseline new readings, are scheduled when people with sufficient privileges can validate the new alarming criteria.

HTH

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 1st February 2024
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