Skip to content
DataMiner Dojo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Tutorials
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • YouTube Videos
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Agility
      • Learn more about Agile
        • Agile Webspace
        • Everything Agile
          • The Agile Manifesto
          • Best Practices
          • Retro Recipes
        • Methodologies
          • The Scrum Framework
          • Kanban
          • Extreme Programming
        • Roles
          • The Product Owner
          • The Agile Coach
          • The Quality & UX Coach (QX)
      • Book your Agile Fundamentals training
      • Book you Kanban workshop
    • >> Go to DataMiner Docs
  • DevOps
    • About the DevOps Program
    • Sign up for the DevOps Program
    • DataMiner DevOps Support
    • Feature Suggestions
  • Downloads
  • Swag Shop
  • PARTNERS
    • Business Partners
    • Technology Partners
  • Contact
    • Sales, Training & Certification
    • DataMiner Support
    • Global Feedback Survey
  • >> Go to dataminer.services

How to add a comment (instructions linked to the alarm)

77 views29th September 2025alarm instructions Information templates
4
Simon Nenez [DevOps Advocate]532 29th September 2025 0 Comments

Dear Dojo,

How Can i add an instruction link to my alarm ? For exampe : an alarm "Disk capacity reached" and clicking on it or overpass on the alarm to display instruction "Create a ticket to Network Support team" ?

I tried to use the "Details description" on the information template but i don't know how to display this "overrided" information

Thanks for your help.

Simon N.

Pieter Van Compernolle [SLC] [DevOps Enabler] Answered question 29th September 2025

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
2
Pieter Van Compernolle [SLC] [DevOps Enabler]3.58K Posted 29th September 2025 2 Comments

Hi Simon,

You probably want to configure a 'Corrective Action' for that parameter? You got very close already by looking into the information template. If you scroll a little bit further down till you reach the 'ALARM' section, you'll see an item called 'Corrective actions'. Just check the box there so you can fill in 'Create a ticket to Network Support team' and apply your changes. (Please make sure the information template is active via the context menu in the 'protocols & templates' app)
If you then add the extra column in your alarm console for your operators called 'Corrective action', you should see the same text being displayed there.

I hope this answers your question.

Pieter Van Compernolle [SLC] [DevOps Enabler] Posted new comment 4 days ago
Simon Nenez [DevOps Advocate] commented 5 days ago

Hi Pieter, Thanks for you answer. Yes this answer my question.
But last one, is using the column Corrective Action is the only way to display it content ? Can we also display it in a Side Panel or using a right clic ?

Pieter Van Compernolle [SLC] [DevOps Enabler] commented 4 days ago

Hi Simon,
The extra column is indeed at this point the way to get to this corrective action. You can of course built further upon this and create something bigger with resolutions workflows implemented in DOM and Low Code Apps. Those can then be launched via custom hyperlinks in your alarm console. Are you interested to learn more about such an extension?

Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin