We are interested if the default time that Windows waits for a process to end before terminating is long enough or not. This comes after one of our EPM Lab systems experienced an issue following a server restart and we question if it would have been a problem had everything shutdown from the dataminer perspective gracefully. Windows event log indicate a server restart was initiated and we see from Dataminer the alarm attached below.
There is a registry key that determines how long the server should wait after a request to restart and the default setting is very low in my opinion @ 5 seconds.
Is there a recommendation or a known value we could set this for to ensure everything is gracefully restarted naturally via the OS?
Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Key: WaitToKillServiceTimeout
Hi Shawn,
Working with different EPM systems, so far we didn't have to modify the registry setting to increase the timeout. In EPM I-DOCSIS solution, we include an extra step in our maintenance procedure which is stopping the elements that contributes the most with the load of the DMAs (before to restart the DMA).
Hope it helps.