We are interested if the default time that Windows waits for a process to end before terminating is long enough or not. This comes after one of our EPM Lab systems experienced an issue following a server restart and we question if it would have been a problem had everything shutdown from the dataminer perspective gracefully. Windows event log indicate a server restart was initiated and we see from Dataminer the alarm attached below.
There is a registry key that determines how long the server should wait after a request to restart and the default setting is very low in my opinion @ 5 seconds.
Is there a recommendation or a known value we could set this for to ensure everything is gracefully restarted naturally via the OS?
Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Key: WaitToKillServiceTimeout
Hi Shawn,
In general, my recommendation would be not to touch this registry setting unless there is a clear reason to change this.
EPM systems might be a special case and host huge collector or frontend/backend elements, but even then I don't immediately see a reason why stopping the DataMiner processes abruptly during an OS restart would cause an issue... But I could be missing something of course, and then increasing that time might indeed help out.
Bert