We are interested if the default time that Windows waits for a process to end before terminating is long enough or not. This comes after one of our EPM Lab systems experienced an issue following a server restart and we question if it would have been a problem had everything shutdown from the dataminer perspective gracefully. Windows event log indicate a server restart was initiated and we see from Dataminer the alarm attached below.
There is a registry key that determines how long the server should wait after a request to restart and the default setting is very low in my opinion @ 5 seconds.
Is there a recommendation or a known value we could set this for to ensure everything is gracefully restarted naturally via the OS?
Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Key: WaitToKillServiceTimeout
Hi Shawn,
I believe the time needed to gracefully close the services might depend on the load on your systems and the HW you are using. I don't have statistics on all systems. In general, most systems stop under one minute. If you want to measure this on your system to have a more ideal setting, you can open up the task manager and look at how long it takes for the SL* processes to disappear after initiating the DataMiner stop.
Thanks Michiel! We’ll take this away and let you know if there are further questions.