I have an Agent on which the SLDataGateway process is consuming all the available memory. How can I start investigating why this process is using approx. 20GB of memory?
Euler Peron [DevOps Member] Answered question 4th January 2021
Hello,
I'd always start with checking the SLDatagateway.txt & sldbconnection.txt. These might mention some queues going up. For example, trending might be out of control, elementdata might be spiking.... If the loggings do not indicate an issue, I would take a memory dump of SLDatagateway and check with the development team to see what is going on.
Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best 23rd December 2020