I managed to create an Element using Cerebrum connector(ver. 1.0.2.1), and applied the credentials.
And I got the response for port:40007 from the device as below.
As you can see, I get API_VER information in its response.
However, I can not see the version information in the General page.
Could anyone please advise what is wrong or missing ?
Hi Tom,
I raised the logging level to 5, and captured the logging, however, I don't see any special message.
Can you see anything special ?
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|32812|CParameter::SetValue|DBG|2|-> BtnLogin set value to VT_R8 : 1.000000 (calculated = 1.000000)
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|32812|CParameter::SetValue|DBG|2| 000000 31 1
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|32812|CParameter::RunQActions|DBG|5|Find QAction 300
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|32812|CParameter::RunQActions|DBG|5|Run QAction 300
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|32812|CQAction::Run|INF|2|QAction [300] triggered by [pid=10010/idx=-1/pk=/user=Mahito Murakami]
Input: new = <NULL>
Input: old = <NULL>
Input: extra = <NULL>
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|36160|CParameter::SetValue|DBG|2|-> Subscriptions set value to VT_BSTR : ()
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|36160|CParameter::SetValue|DBG|2| 000000
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|36160|CParameter::SetValue|DBG|2|-> MessageTransactionId set value to VT_R8 : 5.000000 (calculated = 5.000000)
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|36160|CParameter::SetValue|DBG|2| 000000 35 5
2024/12/10 17:43:23.622|SLElement.exe|32792|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 10201 Value = VT_R8 : 5.000000
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|36160|CParameter::SetValue|DBG|2|-> GenericCommand set value to VT_BSTR : <LOGIN MTID="5" USERNAME="Admin" PASSWORD="xxxxxxx" /> (<LOGIN MTID="5" USERNAME="Admin" PASSWORD="xxxxxxx" />)
2024/12/10 17:43:23.622|SLProtocol – 14920 – Cerebrum|36160|CParameter::SetValue|DBG|2| 000000 3C4C4F4749 4E204D5449 443D223522 2055534552 <LOGIN MTID="5" USER
000020 4E414D453D 2241646D69 6E22205041 5353574F52 NAME="Admin" PASSWOR
000040 443D226365 7265627275 6D22202F3E D="xxxxxxx" />
2024/12/10 17:43:23.623|SLProtocol – 14920 – Cerebrum|36160|CCommand::MakeCommand()|DBG|3|-> MakeCommand GenericCommand (100)
000000 3C4C4F4749 4E204D5449 443D223522 2055534552 <LOGIN MTID="5" USER
000020 4E414D453D 2241646D69 6E22205041 5353574F52 NAME="Admin" PASSWOR
000040 443D226365 7265627275 6D22202F3E D="xxxxxxx" />
2024/12/10 17:43:23.623|SLProtocol – 14920 – Cerebrum|32812|CParameter::RunQActions|DBG|5|QAction 300 finished
2024/12/10 17:43:23.623|SLElement.exe|32792|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 10010 Value = VT_R8 : 1.000000
2024/12/10 17:43:23.633|SLElement.exe|16056|CElement::SetParameterValue|DBG|1|** Parameter 10201 changed to VT_R8 : 5.000000
2024/12/10 17:43:23.634|SLElement.exe|16056|CElement::SetParameterValue|DBG|1|** Parameter 10010 changed to VT_R8 : 1.000000 Mahito Murakami
2024/12/10 17:43:23.664|SLProtocol – 14920 – Cerebrum|27544|CParameter::MatchParameter|DBG|2|-> GenericResponse new data (<LOGIN_REPLY MTID="5" API_VER="0.1"><DATASTORES/></LOGIN_REPLY>)
000000 3C4C4F4749 4E5F524550 4C59204D54 49443D2235 <LOGIN_REPLY MTID="5
000020 2220415049 5F5645523D 22302E3122 3E3C444154 " API_VER="0.1"><DAT
000040 4153544F52 45532F3E3C 2F4C4F4749 4E5F524550 ASTORES/></LOGIN_REP
000060 4C593E LY>
2024/12/10 17:43:23.665|SLProtocol – 14920 – Cerebrum|27544|CParameter::SetValue|DBG|2|-> ResponseCount set value to VT_R8 : 5.000000 (calculated = 5.000000)
2024/12/10 17:43:23.665|SLProtocol – 14920 – Cerebrum|27544|CParameter::SetValue|DBG|2| 000000 35 5
2024/12/10 17:43:23.665|SLElement.exe|32792|CElement::SetParameterValueFuncAsync|DBG|5|Set for PID 10202 Value = VT_R8 : 5.000000
2024/12/10 17:43:23.665|SLProtocol – 14920 – Cerebrum|27544|CParameter::RunQActions|DBG|5|Find QAction 200
2024/12/10 17:43:23.665|SLProtocol – 14920 – Cerebrum|27544|CParameter::RunQActions|DBG|5|Run QAction 200
2024/12/10 17:43:23.665|SLProtocol – 14920 – Cerebrum|27544|CQAction::Run|INF|2|QAction [200] triggered by [pid=200/idx=-1/pk=/user=]
Input: new = <NULL>
Input: old = <NULL>
Input: extra = <NULL>
2024/12/10 17:43:23.666|SLProtocol – 14920 – Cerebrum|27544|CParameter::RunQActions|DBG|5|QAction 200 finished
2024/12/10 17:43:23.666|SLProtocol – 14920 – Cerebrum|27544|CResponse::ParseIncomingData|DBG|2|-> Response Generic Response stored (200)
000000 3C4C4F4749 4E5F524550 4C59204D54 49443D2235 <LOGIN_REPLY MTID="5
000020 2220415049 5F5645523D 22302E3122 3E3C444154 " API_VER="0.1"><DAT
000040 4153544F52 45532F3E3C 2F4C4F4749 4E5F524550 ASTORES/></LOGIN_REP
000060 4C593E LY>
2024/12/10 17:43:23.680|SLElement.exe|16056|CElement::SetParameterValue|DBG|1|** Parameter 10202 changed to VT_R8 : 5.000000
2024/12/10 17:43:40.324|SLProtocol – 14920 – Cerebrum|32688||DBG|5|Checking condition for pair 10
2024/12/10 17:43:40.325|SLProtocol – 14920 – Cerebrum|32688|CONDITION_MEMBER_BLOCK::GetValue|DBG|5|Value for 10 is VT_R8 : 1.000000 (empty = FALSE)
2024/12/10 17:43:40.325|SLProtocol – 14920 – Cerebrum|32688|CONDITION_MEMBER_BLOCK::GetValue|DBG|5|Value for -1 is (empty = FALSE)
2024/12/10 17:43:40.325|SLProtocol – 14920 – Cerebrum|32688|CONDITION_MEMBER_BLOCK::GetValue|DBG|5|Value for 10 is VT_R8 : 1.000000 (empty = FALSE)
2024/12/10 17:43:40.325|SLProtocol – 14920 – Cerebrum|32688|CONDITION_MEMBER_BLOCK::GetValue|DBG|5|Value for -1 is VT_R8 : 0.000000 (empty = FALSE)
2024/12/10 17:43:40.325|SLProtocol – 14920 – Cerebrum|32688||DBG|5|Condition for pair 10 returns FALSE
Hi Mahito,
Would you know if your Cerebrum is configured as a failover pair?
I also don't immediately see something wrong. I've asked a collegue that has more experience with Cerebrum to have a look.
Hi Brecht,
It is a standalone installation.
And, the machine is not a Cerebrum turnkey hardware solution, but software only. Not sure if it is related to the API issue.
It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.
Hi Mahito, do you see something special in the log file of the element?
https://docs.dataminer.services/user-guide/Troubleshooting/Logging/Consulting_the_DataMiner_logs/Elements_logging.html