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Getting login error after SAML configuration?

Solved1.03K views9th August 2021SAML
1
Steve Purcell [SLC] [DevOps Advocate]1.71K 6th August 2021 0 Comments

Hi Dojo,  I am in the process of setting up a SAML integration for the first time.  I have the  ipmetadata.xml and spmetadata.xml in the C:\Skyline Dataminer\ directory.  I have edited the Dataminer.xml to include the ExternalAuthentication line per user manual.  After restarting Dataminer, I get an error when logging in with a local DMA account “Object reference not set to an instance of an object.” and cube never launches.  Are there any additional steps for implementing SAML beyond the xml files?

Also, when i try to login from the HTML5 interface using a local DMA account, I get an error “Cannot connect to the DMA; exception trapped: Failed getting the user info (empty response).

Steve Purcell [SLC] [DevOps Advocate] Selected answer as best 9th August 2021

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Bert Vandenberghe [SLC] [DevOps Enabler]8.34K Posted 6th August 2021 2 Comments

Not sure about the error you see in Cube, but the error about the empty user info in the web apps is a known issue in v10.1.8. You can upgrade or downgrade to another version to avoid this problem, or contact support to get a hotfix.

The steps you did to configure SAML integration are correct, so if the problem remains after fixing the above problem, we can take a close look at your meta data files to see if something is misconfigured in there.

Steve Purcell [SLC] [DevOps Advocate] Selected answer as best 9th August 2021
Bert Vandenberghe [SLC] [DevOps Enabler] commented 9th August 2021

After some further investigation, we found out that the errors are caused by an incorrect attribute in the spMetadata.xml file. Correcting the issue in that XML file, fixed the problem.

Steve Purcell [SLC] [DevOps Advocate] commented 9th August 2021

More specifically, the label for xmlns:ds… was mistyped as xlmns:ds… Thank you for identifying the issue Bert.

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