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  • >> Go to dataminer.services

Generate a request.lic file without restarting an agent

Solved533 views30th September 2024
7
Petro Misiuk76 16th July 2024 2 Comments

We need to make some network changes to our Dataminer agents by adding a second NIC. Is it possible to generate a new request.lic file while the agent is running in order to avoid a double restart and delay waiting for the new license to be generated?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that the question is resolved?

Marieke Goethals [SLC] [DevOps Catalyst] commented 30th September 2024

As this question has now been inactive for a long time, I will close it. If you still want more information about this, could you post a new question?

1 Answer

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Jon Corral [SLC] [DevOps Enabler]464 Posted 16th July 2024 0 Comments

Dear Petro,

The formal process would be the following:

  1. Add NIC
  2. Restart DMA
  3. Share newly generated request.lic with Skyline
  4. Skyline will update license and provide new license file
  5. Replace old license file with the received new one in the Skyline DataMiner folder
  6. Restart DMA to apply the license

This is the preferred way of working, but perhaps steps 2 and 3 can be avoided if you can share the exact MACs that will be added, and we in Skyline can update the license manually. This is of course prone to errors because we need to manually update the license, therefore the process above is preferred because it's automated.

If you would like to to try this second approach, I would suggest you contact our licensing team, via dataminer.licensing@skyline.be .

Hope this can help you,

Jon

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
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