hello! I just installed and imported a license on a windows server for DMAgent. The process completed successfully and on the server itself, when i navigate to localhost/datacube, everything works fine. The console opens and i can manage the client. However, i want to manage it remotely, from my local desktop and i've installed DataMiner Cube, but i cannot connect to the server when i enter the IP. I've opened ports 8004, 9004 and 443, but to no success. I've attached a picture of the failure.
Can you advise on what the network and overall requirements are for making this connection work?
thank you!
Hi Roxana, Initial communication is done over http port 80 (or 443 for https). Can you check if you can reach the server via a browser? http://serverip/dataminercube (from internet explorer) or http://serverip/monitoring/ (from other browsers)
or for https:
https://servername.domain.local/dataminercube
https://servername.domain.local/monitoring
If the server is only reachable via https, please try to use the fqdn (servername.domain.local) instead of the IP address in the DataMiner Cube app.
Hello, Michiel! thank you for your reply! I tested and no, i cannot reach the server from the browser.
Hi Roxana, In that case there is likely still some other firewall or network problem preventing you from reaching that machine, this might be on the VM host, the virtual switch or in your general network.
Hello!A question: is it required that my localhost and the virtual server be in the same network? Or should the connection work regardless?
Hi Roxana, it is not strictly required for the client and the server to be on the same network, but it is certainly the most convenient option. Other possibilities are to use VPN or to make the DataMiner available on the public internet. For security reasons, make sure you have configured https and disabled http if you choose to use the public internet. You can find more information on how to set up https in the DataMiner user guide. https://help.dataminer.services/dataminer/index.html?#t=DataMinerUserGuidepart_3DataminerAgentsGeneral_DMA_configuration.htmXREF_30663_Setting_up_HTTPS
Hey, Michiel! We managed to connect to the DMAgent server, thanks to your advice. Feel free to consider this case as solved. Merci!
i want to specify that i opened those ports on the virtual server, not in my local machine.