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  • >> Go to dataminer.services

Failed to login application

Solved969 views18th July 2024
1
abrar ahmed16 12th February 2024 3 Comments

hi support team ,

i am facing issue while logging in the application and states that it fails to retrieving application file over http and https failed.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2024
abrar ahmed commented 12th February 2024

2024-02-12 07:52:34.895|PID:7980 [INF] General: Product version: 10.3.2246.490-48cc672f
2024-02-12 07:52:35.624|PID:7980 [INF] General: Launched exe: C:UsersAdministratorAppDataLocalSkylineDataMinerDataMinerCubeDataMinerCube.exe with arguments: /Update
2024-02-12 07:52:35.624|PID:7980 [INF] General: Launcher version: 10.3.2246.490-48cc672f
2024-02-12 07:52:36.178|PID:7980 [INF] RunModeManager: Launch arguments after PrepareLaunchArguments: /Update
2024-02-12 07:52:36.178|PID:7980 [INF] RunModeManager: Entering mode: Upgrade
2024-02-12 07:52:36.400|PID:7980 [INF] BackgroundUpdater: Running version: 10.3.2246.490
2024-02-12 07:52:36.416|PID:7980 [INF] BackgroundUpdater: Selected update track: PhasedRelease2
2024-02-12 07:52:36.416|PID:7980 [INF] BackgroundUpdater: Checking for updates of Cube launcher on dataminer.services on track PhasedRelease2
2024-02-12 07:52:36.431|PID:7980 [INF] Launcher Update: Checking version info on dataminer.services over “HTTPS”
2024-02-12 07:52:37.503|PID:7980 [INF] BackgroundUpdater: Latest version on dataminer.services: 10.2.2228.1368
2024-02-12 07:52:37.519|PID:7980 [INF] BackgroundUpdater: Starting background update for 1 clusters. Allow contacting DMA’s: True
2024-02-12 07:52:37.534|PID:7980 [INF] DMSCommunicator: Trying to retrieve server version from http://localhost/DataMinerCubeStandalone/VersionInfo.ashx…
2024-02-12 07:52:39.582|PID:7980 [INF] DMSCommunicator: Failed to retrieve server version from http://localhost/DataMinerCubeStandalone/VersionInfo.ashx. This is to be expected for servers before 10.2.0.0 or if the DMA is unreachable at this moment. Error: An error occurred while sending the request.
2024-02-12 07:52:39.582|PID:7980 [INF] DMSCommunicator: Trying to retrieve server version from https://localhost/DataMinerCubeStandalone/VersionInfo.ashx…
2024-02-12 07:52:39.619|PID:7980 [INF] DMSCommunicator: Failed to retrieve server version from https://localhost/DataMinerCubeStandalone/VersionInfo.ashx. This is to be expected for servers before 10.2.0.0 or if the DMA is unreachable at this moment. Error: An error occurred while sending the request.
2024-02-12 07:52:39.619|PID:7980 [INF] BackgroundUpdater: Checking Cube version on DMA localhost
2024-02-12 07:52:39.619|PID:7980 [INF] ClickTwice: Preparing for downloading version for server localhost
2024-02-12 07:52:39.619|PID:7980 [INF] ClickTwice: Skipping Cloud Version Manager as internet communication is not allowed in this stage.
2024-02-12 07:52:39.619|PID:7980 [INF] DMARemoteVersionManager: Checking latest version on server localhost
2024-02-12 07:52:39.634|PID:7980 [INF] DMARemoteVersionManager: Checking version info on localhost over HTTP
2024-02-12 07:52:41.671|PID:7980 [WRN] DMARemoteVersionManager: Error in retrieving versions from localhost over HTTP. Message: Unable to connect to the remote server
2024-02-12 07:52:41.671|PID:7980 [INF] DMARemoteVersionManager: Could not retrieve versions on localhost over HTTP
2024-02-12 07:52:41.671|PID:7980 [INF] DMARemoteVersionManager: Checking version info on localhost over HTTPS
2024-02-12 07:52:41.671|PID:7980 [WRN] DMARemoteVersionManager: Error in retrieving versions from localhost over HTTPS. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 07:52:41.671|PID:7980 [ERR] DMARemoteVersionManager: Could not retrieve versions on localhost over “HTTPS”
2024-02-12 07:52:41.671|PID:7980 [INF] ClickTwice: No versions found on localhost with DMA Version Manager
2024-02-12 07:52:41.671|PID:7980 [INF] Legacy ClickOnce: Checking latest version on server localhost
2024-02-12 07:52:41.687|PID:7980 [INF] Legacy ClickOnce: Downloading application file from server localhost over HTTP
2024-02-12 07:52:43.708|PID:7980 [WRN] Legacy ClickOnce: Error in retrieving application file from localhost over HTTP. Message: Unable to connect to the remote server
2024-02-12 07:52:43.708|PID:7980 [INF] Legacy ClickOnce: Could not retrieve application file on localhost over HTTP
2024-02-12 07:52:43.708|PID:7980 [INF] Legacy ClickOnce: Downloading application file from server localhost over HTTPS
2024-02-12 07:52:43.708|PID:7980 [WRN] Legacy ClickOnce: Error in retrieving application file from localhost over HTTPS. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 07:52:43.708|PID:7980 [ERR] Legacy ClickOnce: Could not retrieve application file on localhost over HTTPS.
2024-02-12 07:52:43.708|PID:7980 [INF] ClickTwice: No versions found on localhost with Legacy ClickOnce
2024-02-12 07:52:43.724|PID:7980 [ERR] ClickTwice: Failed to retrieve latest version from server localhost
2024-02-12 07:52:43.724|PID:7980 [WRN] BackgroundUpdater: Background update of cluster localhost failed via hostname localhost: One or more errors occurred.
2024-02-12 07:52:43.758|PID:7980 [INF] CloudCommunicator: Requesting versions of track Delayed 1745961042…
2024-02-12 07:52:44.660|PID:7980 [INF] CloudCommunicator: Received versions on Delayed 1745961042 in 836 ms.
2024-02-12 07:52:44.677|PID:7980 [INF] ClickTwice: Updating revoked versions…
2024-02-12 17:39:14.504|PID:15732 [INF] Launcher Update: Local launcher version: 10.3.2246.490
2024-02-12 17:39:14.508|PID:15732 [INF] Launcher Update: Checking latest version on server localhost
2024-02-12 17:39:14.508|PID:15732 [INF] Launcher Update: Checking version info on localhost over “HTTP”
2024-02-12 17:39:14.709|PID:7980 [INF] General: The launcher config file has been externally changed: C:UsersAdministratorAppDataLocalSkylineDataMinerDataMinerCubeCubeLauncherConfig.json Changed
2024-02-12 17:39:16.524|PID:15732 [WRN] Launcher Update: Error in retrieving versions from localhost over “HTTP”. Status: “ConnectFailure”. Unable to connect to the remote server
2024-02-12 17:39:16.524|PID:15732 [INF] Launcher Update: Could not retrieve versions on localhost over HTTP
2024-02-12 17:39:16.524|PID:15732 [INF] Launcher Update: Checking version info on localhost over “HTTPS”
2024-02-12 17:39:16.579|PID:15732 [WRN] Launcher Update: Error in retrieving versions from localhost over “HTTPS”. Status: “TrustFailure”. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 17:39:16.579|PID:15732 [ERR] Launcher Update: Could not retrieve versions on localhost over “HTTPS”
2024-02-12 17:39:16.580|PID:15732 [INF] Launcher Update: No versions found on localhost with Launcher Update => Skyline.SLApplicationLauncher.Model.NetworkException: Retrieving versions over http and https failed. —> System.AggregateException: One or more errors occurred. —> Skyline.SLApplicationLauncher.Model.NetworkException: Error in retrieving versions from localhost over HTTP: Unable to connect to the remote server —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__7`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__20.MoveNext()
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__20.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__21.MoveNext()
— End of inner exception stack trace —
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__21.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__15.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__22.MoveNext()
2024-02-12 17:39:16.580|PID:15732 [INF] DMSCommunicator: Trying to retrieve server version from http://localhost/DataMinerCubeStandalone/VersionInfo.ashx…
2024-02-12 17:39:18.583|PID:15732 [INF] DMSCommunicator: Failed to retrieve server version from http://localhost/DataMinerCubeStandalone/VersionInfo.ashx. This is to be expected for servers before 10.2.0.0 or if the DMA is unreachable at this moment. Error: An error occurred while sending the request.
2024-02-12 17:39:18.583|PID:15732 [INF] DMSCommunicator: Trying to retrieve server version from https://localhost/DataMinerCubeStandalone/VersionInfo.ashx…
2024-02-12 17:39:18.587|PID:15732 [INF] DMSCommunicator: Failed to retrieve server version from https://localhost/DataMinerCubeStandalone/VersionInfo.ashx. This is to be expected for servers before 10.2.0.0 or if the DMA is unreachable at this moment. Error: An error occurred while sending the request.
2024-02-12 17:39:18.587|PID:15732 [INF] ClickTwice: Preparing for downloading version for server localhost
2024-02-12 17:39:18.588|PID:15732 [INF] ClickTwice: Skipping Cloud Version Manager as internet communication is not allowed in this stage.
2024-02-12 17:39:18.588|PID:15732 [INF] DMARemoteVersionManager: Checking latest version on server localhost
2024-02-12 17:39:18.588|PID:15732 [INF] DMARemoteVersionManager: Checking version info on localhost over HTTP
2024-02-12 17:39:20.591|PID:15732 [WRN] DMARemoteVersionManager: Error in retrieving versions from localhost over HTTP. Message: Unable to connect to the remote server
2024-02-12 17:39:20.592|PID:15732 [INF] DMARemoteVersionManager: Could not retrieve versions on localhost over HTTP
2024-02-12 17:39:20.592|PID:15732 [INF] DMARemoteVersionManager: Checking version info on localhost over HTTPS
2024-02-12 17:39:20.602|PID:15732 [WRN] DMARemoteVersionManager: Error in retrieving versions from localhost over HTTPS. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 17:39:20.602|PID:15732 [ERR] DMARemoteVersionManager: Could not retrieve versions on localhost over “HTTPS”
2024-02-12 17:39:20.602|PID:15732 [INF] ClickTwice: No versions found on localhost with DMA Version Manager
2024-02-12 17:39:20.602|PID:15732 [INF] Legacy ClickOnce: Checking latest version on server localhost
2024-02-12 17:39:20.603|PID:15732 [INF] Legacy ClickOnce: Downloading application file from server localhost over HTTP
2024-02-12 17:39:22.607|PID:15732 [WRN] Legacy ClickOnce: Error in retrieving application file from localhost over HTTP. Message: Unable to connect to the remote server
2024-02-12 17:39:22.607|PID:15732 [INF] Legacy ClickOnce: Could not retrieve application file on localhost over HTTP
2024-02-12 17:39:22.608|PID:15732 [INF] Legacy ClickOnce: Downloading application file from server localhost over HTTPS
2024-02-12 17:39:22.617|PID:15732 [WRN] Legacy ClickOnce: Error in retrieving application file from localhost over HTTPS. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 17:39:22.617|PID:15732 [ERR] Legacy ClickOnce: Could not retrieve application file on localhost over HTTPS.
2024-02-12 17:39:22.617|PID:15732 [INF] ClickTwice: No versions found on localhost with Legacy ClickOnce
2024-02-12 17:39:22.617|PID:15732 [ERR] ClickTwice: Failed to retrieve latest version from server localhost
2024-02-12 17:39:22.618|PID:15732 [ERR] General: Error communicating with the server: Could not retrieve versions from server localhost
Last error: Retrieving application file over http and https failed.
Skyline.SLApplicationLauncher.Model.NetworkException: Could not retrieve versions from server localhost
Last error: Retrieving application file over http and https failed. —> System.AggregateException: One or more errors occurred. —> Skyline.SLApplicationLauncher.Model.NetworkException: Retrieving versions over http and https failed. —> System.AggregateException: One or more errors occurred. —> Skyline.SLApplicationLauncher.Model.NetworkException: Error in retrieving versions from localhost over HTTP: Unable to connect to the remote server —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__7`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__22.MoveNext()
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__21.MoveNext()
— End of inner exception stack trace —
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__21.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__13.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Skyline.SLApplicationLauncher.ClickTwice.d__32.MoveNext()
— End of inner exception stack trace —
— End of inner exception stack trace —
at Skyline.SLApplicationLauncher.ClickTwice.d__32.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.ClickTwice.d__37.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.ClickTwice.d__38.MoveNext()
2024-02-12 17:43:44.972|PID:15732 [INF] Launcher Update: Local launcher version: 10.3.2246.490
2024-02-12 17:43:44.972|PID:15732 [INF] Launcher Update: Checking latest version on server localhost
2024-02-12 17:43:44.972|PID:15732 [INF] Launcher Update: Checking version info on localhost over “HTTP”
2024-02-12 17:43:46.977|PID:15732 [WRN] Launcher Update: Error in retrieving versions from localhost over “HTTP”. Status: “ConnectFailure”. Unable to connect to the remote server
2024-02-12 17:43:46.977|PID:15732 [INF] Launcher Update: Could not retrieve versions on localhost over HTTP
2024-02-12 17:43:46.977|PID:15732 [INF] Launcher Update: Checking version info on localhost over “HTTPS”
2024-02-12 17:43:46.990|PID:15732 [WRN] Launcher Update: Error in retrieving versions from localhost over “HTTPS”. Status: “TrustFailure”. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 17:43:46.990|PID:15732 [ERR] Launcher Update: Could not retrieve versions on localhost over “HTTPS”
2024-02-12 17:43:46.990|PID:15732 [INF] Launcher Update: No versions found on localhost with Launcher Update => Skyline.SLApplicationLauncher.Model.NetworkException: Retrieving versions over http and https failed. —> System.AggregateException: One or more errors occurred. —> Skyline.SLApplicationLauncher.Model.NetworkException: Error in retrieving versions from localhost over HTTP: Unable to connect to the remote server —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__7`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__20.MoveNext()
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__20.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__21.MoveNext()
— End of inner exception stack trace —
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__21.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__15.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.Updates.SelfUpdateRemoteVersionManager.d__22.MoveNext()
2024-02-12 17:43:46.990|PID:15732 [INF] DMSCommunicator: Trying to retrieve server version from http://localhost/DataMinerCubeStandalone/VersionInfo.ashx…
2024-02-12 17:43:48.993|PID:15732 [INF] DMSCommunicator: Failed to retrieve server version from http://localhost/DataMinerCubeStandalone/VersionInfo.ashx. This is to be expected for servers before 10.2.0.0 or if the DMA is unreachable at this moment. Error: An error occurred while sending the request.
2024-02-12 17:43:48.993|PID:15732 [INF] DMSCommunicator: Trying to retrieve server version from https://localhost/DataMinerCubeStandalone/VersionInfo.ashx…
2024-02-12 17:43:49.005|PID:15732 [INF] DMSCommunicator: Failed to retrieve server version from https://localhost/DataMinerCubeStandalone/VersionInfo.ashx. This is to be expected for servers before 10.2.0.0 or if the DMA is unreachable at this moment. Error: An error occurred while sending the request.
2024-02-12 17:43:49.006|PID:15732 [INF] ClickTwice: Preparing for downloading version for server localhost
2024-02-12 17:43:49.006|PID:15732 [INF] ClickTwice: Skipping Cloud Version Manager as internet communication is not allowed in this stage.
2024-02-12 17:43:49.006|PID:15732 [INF] DMARemoteVersionManager: Checking latest version on server localhost
2024-02-12 17:43:49.006|PID:15732 [INF] DMARemoteVersionManager: Checking version info on localhost over HTTP
2024-02-12 17:43:51.009|PID:15732 [WRN] DMARemoteVersionManager: Error in retrieving versions from localhost over HTTP. Message: Unable to connect to the remote server
2024-02-12 17:43:51.010|PID:15732 [INF] DMARemoteVersionManager: Could not retrieve versions on localhost over HTTP
2024-02-12 17:43:51.010|PID:15732 [INF] DMARemoteVersionManager: Checking version info on localhost over HTTPS
2024-02-12 17:43:51.021|PID:15732 [WRN] DMARemoteVersionManager: Error in retrieving versions from localhost over HTTPS. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 17:43:51.021|PID:15732 [ERR] DMARemoteVersionManager: Could not retrieve versions on localhost over “HTTPS”
2024-02-12 17:43:51.022|PID:15732 [INF] ClickTwice: No versions found on localhost with DMA Version Manager
2024-02-12 17:43:51.022|PID:15732 [INF] Legacy ClickOnce: Checking latest version on server localhost
2024-02-12 17:43:51.022|PID:15732 [INF] Legacy ClickOnce: Downloading application file from server localhost over HTTP
2024-02-12 17:43:53.025|PID:15732 [WRN] Legacy ClickOnce: Error in retrieving application file from localhost over HTTP. Message: Unable to connect to the remote server
2024-02-12 17:43:53.025|PID:15732 [INF] Legacy ClickOnce: Could not retrieve application file on localhost over HTTP
2024-02-12 17:43:53.025|PID:15732 [INF] Legacy ClickOnce: Downloading application file from server localhost over HTTPS
2024-02-12 17:43:53.029|PID:15732 [WRN] Legacy ClickOnce: Error in retrieving application file from localhost over HTTPS. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
2024-02-12 17:43:53.029|PID:15732 [ERR] Legacy ClickOnce: Could not retrieve application file on localhost over HTTPS.
2024-02-12 17:43:53.029|PID:15732 [INF] ClickTwice: No versions found on localhost with Legacy ClickOnce
2024-02-12 17:43:53.029|PID:15732 [ERR] ClickTwice: Failed to retrieve latest version from server localhost
2024-02-12 17:43:53.029|PID:15732 [ERR] General: Error communicating with the server: Could not retrieve versions from server localhost
Last error: Retrieving application file over http and https failed.
Skyline.SLApplicationLauncher.Model.NetworkException: Could not retrieve versions from server localhost
Last error: Retrieving application file over http and https failed. —> System.AggregateException: One or more errors occurred. —> Skyline.SLApplicationLauncher.Model.NetworkException: Retrieving versions over http and https failed. —> System.AggregateException: One or more errors occurred. —> Skyline.SLApplicationLauncher.Model.NetworkException: Error in retrieving versions from localhost over HTTP: Unable to connect to the remote server —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__7`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.Helpers.SLWebClient.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__22.MoveNext()
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__21.MoveNext()
— End of inner exception stack trace —
— End of inner exception stack trace —
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__21.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.DataMiner.CubeLauncher.Model.RemoteVersionManagers.DMARemoteVersionManager.d__13.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Skyline.SLApplicationLauncher.ClickTwice.d__32.MoveNext()
— End of inner exception stack trace —
— End of inner exception stack trace —
at Skyline.SLApplicationLauncher.ClickTwice.d__32.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.ClickTwice.d__37.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Skyline.SLApplicationLauncher.ClickTwice.d__38.MoveNext()

Marieke Goethals [SLC] [DevOps Catalyst] commented 4th June 2024

I see that this question has been inactive for some time. Have you been able to solve this based on Seppe’s answer? If yes, could you select the answer to indicate that this question is resolved?

Marieke Goethals [SLC] [DevOps Catalyst] commented 18th July 2024

As this question has now been open for a long time and there has been no further reaction from you, I will now close it. If you do wish to investigate this further, could you post a new question?

1 Answer

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Seppe Dejonckheere [SLC] [DevOps Advocate]2.21K Posted 12th February 2024 0 Comments

Hi,

For http: this 'System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80' is usually seen when the firewall does not allow inbound traffic on port 80. However, since it's a localhost connection in this case, it could also be that IIS has no binding for port 80.

For https: this 'The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel' tells me that the certificate used by DataMiner/IIS for TLS is not trusted. This can have several root causes:

  • The certificate is signed by a root CA that is not trusted.
  • The certificate has expired and needs to be renewed.
  • The certificate has been revoked

If this issue suddenly appeared, I think the most likely cause is that the certificate expired. If this issue appeared after configuring the DMA to use HTTPS, I would guess that the root CA is not trusted.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2024
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