Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Blog
  • Questions
  • Learning
    • E-learning Courses
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Tutorials
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • DataMiner Insights
      • Security
      • Integration Studio
      • System Architecture
      • DataMiner Releases & Updates
      • DataMiner Apps
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
  • Downloads
  • More
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
      • General Inquiries
      • DataMiner DevOps Support
      • Commercial Requests
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

Failed to connect to an IPC Port: The system cannot find the file specified.

Solved1.76K views6th October 2023IPC Port
3
José Spetebroodt [SLC] [DevOps Member]172 12th September 2023 2 Comments

When I open the root page of my DMA, I get the following error:

Failed to setup a connection with the DataMiner Agent: Problem communicating with ipc://slnetipc/SLNetService: Failed to connect to an IPC Port: The system cannot find the file specified.

When I try to start DataMiner Cube, I get the following error:

Start the DataMiner software manually or contact your system administrator.

Does anyone know how I can solve this?

Btw, my DMA uses STaaS.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th October 2023
Alberto De Luca [DevOps Enabler] commented 12th September 2023

Hi Jose,
Since you mention STaaS, I’d check the timeout values for NATS/IPC comms:

https://docs.dataminer.services/user-guide/Reference/Skyline_DataMiner_Folder/More_information_on_certain_files_and_folders/SLCloud_xml.html#increasing-the-timeout-for-the-nats-connection

If these are ok, could be a port no longer allowed in your FW but required for NATS – Subscribing to this question as I have something similar – but originating a different notice message, i.e.:
Notice Alarm: ‘DataMiner run-time’ is ‘Unexpected Exception
[Failed to write to an IPC Port: The pipe is being closed.
…
HTH

José Spetebroodt [SLC] [DevOps Member] commented 13th September 2023

Hi Alberto. Thanks for the tip. I added a timeout to SLCloud.xml, but unfortunately that didn’t help. Awaiting other comments…

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
3
José Spetebroodt [SLC] [DevOps Member]172 Posted 6th October 2023 1 Comment

Managed to get my DMA running again by doing the following:
1) Uninstall & re-install NAS and NATS (using C:\Skyline DataMiner\Files\SLEndpointTool_Console.exe with default values)
2) Renew my cloud session (via SLNetClientTest > Offline tools > CcaGateway (offline) > Renew Cloud Session)

Joshua Wong [SLC] [DevOps Enabler] Edited comment 28th November 2023
Joshua Wong [SLC] [DevOps Enabler] commented 28th November 2023

Thank you for your answer as this helped me fix my problem as well.

For others who may face the same issue, please note that to verify if the SLEndpointTool_Console.exe is working as intended, both the NAS and NATS services (they can be found under “Task Manager” -> “Services”) are of the “Running” status. In my case, the NAS service was stuck with a “Disabled” status and I manually emptied the “C:Skyline DataMinerNATS” folder before re-installing NAS and NATS via the SLEndpointTool_Console.exe.

Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas

Recent questions

Web Applications exception in Cube due to invalid certificate 0 Answers | 0 Votes
Redundancy Groups and Alarming – Duplicate Alarms 0 Answers | 0 Votes
Correlation Engine: “Test rule” doesn’t result in a hit, despite functional rule 1 Answer | 3 Votes

Question Tags

adl2099 (115) alarm (62) Alarm Console (82) alarms (100) alarm template (83) Automation (223) automation scipt (111) Automation script (167) backup (71) Cassandra (180) Connector (109) Correlation (69) Correlation rule (52) Cube (151) Dashboard (194) Dashboards (188) database (83) DataMiner Cube (57) DIS (81) DMS (71) DOM (140) driver (65) DVE (56) Elastic (83) Elasticsearch (115) elements (80) Failover (104) GQI (159) HTTP (76) IDP (74) LCA (152) low code app (166) low code apps (93) lowcodeapps (75) MySQL (53) protocol (203) QAction (83) security (88) SNMP (86) SRM (337) table (54) trending (87) upgrade (62) Visio (539) Visual Overview (345)
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin