Hello Team,
We are trying to upgrade from Datamer 10.1 to 10.2. We run the VerifyClusterPorts.dmupgrade archive first but looks like there is the next error:
## 2023-03-07 15:44:33 ## status=Executing
localhost|2023-03-07 15:44:33|information|Launching local upgrade
localhost|2023-03-07 15:44:33|information|Unzipping dmupgrade package
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade.dll: 0%
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade.dll: 100%
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade64.dll: 0%
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade64.dll: 100%
localhost|2023-03-07 15:44:33|information|Unpacking Update.zip: 0%
localhost|2023-03-07 15:44:33|information|Unpacking Update.zip: 100%
localhost|2023-03-07 15:44:33|information|Notification connection initialized
localhost|2023-03-07 15:44:33|information|No prerequisites found, skipping the checks
localhost|2023-03-07 15:44:33|information|Upgrade ID = b7515de7046043c79e0f9ef01435ea9e
localhost|2023-03-07 15:44:33|information|ExtractAll = TRUE
localhost|2023-03-07 15:44:33|information|Update using settings: StartUp type: AUTO
localhost|2023-03-07 15:44:33|information|Previous DataMiner Version = 10.1.0.0-11319-20220112-release
localhost|2023-03-07 15:44:33|step|Step 1/2: Update Upgrades
localhost|2023-03-07 15:44:33|progress|Updated 'Upgrades\Helper\VerifyClusterPorts\VerifyClusterPorts.exe'
localhost|2023-03-07 15:44:33|step|Step 2/2: Execute 1000 helper\VerifyClusterPorts\VerifyClusterPorts.exe fromUpgrade
localhost|2023-03-07 15:44:33|information|Executing 'C:\Skyline DataMiner\Upgrades\helper\VerifyClusterPorts\VerifyClusterPorts.exe' with params 'fromUpgrade' (working dir: 'C:\Skyline DataMiner\Upgrades\')
localhost|2023-03-07 15:44:34|information|Attached to logfile c:\Skyline DataMiner\Upgrades\Packages\VerifyClusterPorts.dmupgrade-b7515de7046043c79e0f9ef01435ea9e\progress.log
localhost|2023-03-07 15:44:34|information|Running VerifyClusterPorts v10.2.2220.1158-e488ca9c
localhost|2023-03-07 15:44:34|error|The VerifyClusterPorts package needs to be executed across the cluster. Running on a single agent would yield inaccurate results.
localhost|2023-03-07 15:44:34|step|Executing on-failure steps due to failure...
localhost|2023-03-07 15:44:34|error|Upgrade failed: Execute failed: 'C:\Skyline DataMiner\Upgrades\helper\VerifyClusterPorts\VerifyClusterPorts.exe' Process exited with exit code 0x000004d0h (1232)
localhost|2023-03-07 15:44:34|finished|Failure
localhost|2023-03-07 15:44:34|local_failed|Upgrade failed
## 2023-03-07 15:44:34 ## failedAgents=localhost
## 2023-03-07 15:44:34 ## allCompleted=true
## 2023-03-07 15:44:34 ## status=Failed
localhost|2023-03-07 15:44:35|all_complete|Upgrade Failed
localhost|2023-03-07 15:44:35|cluster_complete|Upgrade Failed [all failed]
We have
Windows server 2019
Memory 20GB
8 CPU
Disk 500GB
Best,
Crashed and slow running, Does'nt load the Element information
Ricaurte, this seems more like a support ticket.
Could you please email DataMiner Technical Support to start the troubleshooting process?
We will check what are the issues after you applied the upgrade package.