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  • >> Go to dataminer.services

Fail trying to Upgrade Dataminer 10.1 to 10.2

Solved1.20K views7th July 2023
7
Ricaurte Alvarado248 8th March 2023 0 Comments

Hello Team,

We are trying to upgrade from Datamer 10.1 to 10.2. We run the VerifyClusterPorts.dmupgrade archive first but looks like there is the next error:

## 2023-03-07 15:44:33 ## status=Executing
localhost|2023-03-07 15:44:33|information|Launching local upgrade
localhost|2023-03-07 15:44:33|information|Unzipping dmupgrade package
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade.dll: 0%
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade.dll: 100%
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade64.dll: 0%
localhost|2023-03-07 15:44:33|information|Unpacking SLUpgrade64.dll: 100%
localhost|2023-03-07 15:44:33|information|Unpacking Update.zip: 0%
localhost|2023-03-07 15:44:33|information|Unpacking Update.zip: 100%
localhost|2023-03-07 15:44:33|information|Notification connection initialized
localhost|2023-03-07 15:44:33|information|No prerequisites found, skipping the checks
localhost|2023-03-07 15:44:33|information|Upgrade ID = b7515de7046043c79e0f9ef01435ea9e
localhost|2023-03-07 15:44:33|information|ExtractAll = TRUE
localhost|2023-03-07 15:44:33|information|Update using settings: StartUp type: AUTO
localhost|2023-03-07 15:44:33|information|Previous DataMiner Version = 10.1.0.0-11319-20220112-release
localhost|2023-03-07 15:44:33|step|Step 1/2: Update Upgrades
localhost|2023-03-07 15:44:33|progress|Updated 'Upgrades\Helper\VerifyClusterPorts\VerifyClusterPorts.exe'
localhost|2023-03-07 15:44:33|step|Step 2/2: Execute 1000 helper\VerifyClusterPorts\VerifyClusterPorts.exe fromUpgrade
localhost|2023-03-07 15:44:33|information|Executing 'C:\Skyline DataMiner\Upgrades\helper\VerifyClusterPorts\VerifyClusterPorts.exe' with params 'fromUpgrade' (working dir: 'C:\Skyline DataMiner\Upgrades\')
localhost|2023-03-07 15:44:34|information|Attached to logfile c:\Skyline DataMiner\Upgrades\Packages\VerifyClusterPorts.dmupgrade-b7515de7046043c79e0f9ef01435ea9e\progress.log
localhost|2023-03-07 15:44:34|information|Running VerifyClusterPorts v10.2.2220.1158-e488ca9c
localhost|2023-03-07 15:44:34|error|The VerifyClusterPorts package needs to be executed across the cluster. Running on a single agent would yield inaccurate results.
localhost|2023-03-07 15:44:34|step|Executing on-failure steps due to failure...
localhost|2023-03-07 15:44:34|error|Upgrade failed: Execute failed: 'C:\Skyline DataMiner\Upgrades\helper\VerifyClusterPorts\VerifyClusterPorts.exe' Process exited with exit code 0x000004d0h (1232)
localhost|2023-03-07 15:44:34|finished|Failure
localhost|2023-03-07 15:44:34|local_failed|Upgrade failed
## 2023-03-07 15:44:34 ## failedAgents=localhost
## 2023-03-07 15:44:34 ## allCompleted=true
## 2023-03-07 15:44:34 ## status=Failed
localhost|2023-03-07 15:44:35|all_complete|Upgrade Failed
localhost|2023-03-07 15:44:35|cluster_complete|Upgrade Failed [all failed] We have

Windows server 2019

Memory 20GB

8 CPU

Disk 500GB

Best,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

3 Answers

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5
Jaime Leal [SLC] [DevOps Advocate]608 Posted 8th March 2023 1 Comment

Hello Ricaurte,

Based on the error message, it seems that you should run the verifyclusterports package and select "cluster" instead of "agent".

Best regards,

Let us know if that worked

Ricaurte Alvarado Posted new comment 9th March 2023
Ricaurte Alvarado commented 9th March 2023

We don’t have a cluster in this Laboratory Ambient, We are upgrading first in a Laboratory Server to test the version before upgrading the production cluster

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