Facing the maximum concurrent sessions open issue in LCA

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Hi Team,

Facing the below issue in all our applications LCA only in our dev environment.
So wanted to check why this issue has occurred. Please let me know if any more details required.

Hari priya Venkatesan [DevOps Advocate] Selected answer as best 5 hours ago

1 Answer

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Hi Hari,

This error is shown when GQI has leached the limit of 500 concurrent sessions. This can mean one of two things:

  • There is a lot of load on your system and there are 500 queries being executed at once. In this case, the error should go away on its own whenever some sessions close, making room for new ones.
  • One/multiple sessions are never being closed correctly due to a (software) issue. This means that the error will not go away on its own. A short-term fix for this would be to kill the SLHelper process or restart the GQI DXM when this is being used. I also suggest to contact tech support so we can look further into why this is happening.
Hari priya Venkatesan [DevOps Advocate] Selected answer as best 5 hours ago