Export element could not find DVE child element

Solved1.12K viewselement export error SRM
2
0 Comments

Hi,

When trying to export an element we get the error "Could not find DVE child element ID =  552770880939546" but it's not a DVE driver. It does have resources but they are all disabled.

How could we force the export?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023

1 Answer

0
1.43K 2 Comments

Currently there is a bug that prevents this. Enabling the resources and moving the parent to another view can do the trick. The reason the crawling fails is because it's encountering child element ID's that are disabled in the view of the parent.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023
João Santos [SLC] commented

Thank you for the feedback, we also found another similar issue in a different cluster. Instead of the error that Timothy reported we get “Export failed! Partial export for element DMAID/ElID failed”. The DMAID/ElID are the ones of the Parent DVE. This issue that I’ve mentioned, with your workaround, it works. Although, the issue presented by Timothy is not fixed with your suggestion.
João Santos [SLC] commented

Shouldn’t the “Delete All” work as well? Because, it doesn’t