Error during synchronization – system cannot find the file specified

Solved616 viewsalarm notice notice synchronization errors
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Hi,

It seems that we are receiving notifications regarding files that are no longer present on DMA B. How can you permanently resolve this issue and stop receiving these notifications?
Regards,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023

1 Answer

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Hi Klaas,

I think you should look inside C:\Skyline DataMiner\Files\SyncInfo, at the file {DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml.
I suspect, there you'll find the references (of type="add" or type="change") to these missing files.
To fix it, you'd have to stop the agent, edit the file by removing the entries and then start the DMA.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023