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Email alarm details using correlation rule

Solved640 views30th September 2024
2
Ramesh Rajasekaran478 15th July 2024 0 Comments

I am trying to create a correlation rule where it fetch the alarm of a certain element and email the alarm data as an action.

But the message is being send as a plain text rather than as a data.

Correlation-Email.PNG

Email that I received:

correlation_email_content.PNG

Can someone help me with how can I fetch the alarm data and send it as an email

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024

3 Answers

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Miguel Obregon [SLC] [DevOps Catalyst]19.00K Posted 15th July 2024 0 Comments

Hi Ramesh,

You could use the examples from NotifyTemplates to replace the placeholders with information from the alarm that triggered the correlation rule. For email notifications you need to put the placeholders between brackets:

Hope it helps.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
0
Ramesh Rajasekaran478 Posted 18th July 2024 1 Comment

Thanks for the suggestion guys. It helped me to understand.

Now I have created a script to fetch the alarm data and send an email. But I need to pass the [alarmId] placeholder in correlation rule to trigger the script. I am able to pass the element name, parameter name as a placeholder [filed(elementname)]. But I am unable to pass the alarmId as placeholder.

Could someone suggest how this can be achieved.

Marieke Goethals [SLC] [DevOps Catalyst] Posted new comment 28th August 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

Hi Ramesh,
Could you create a new question for this additional question? That way, our experts will be better able to pick this up, because an additional answer to a question that has already been answered often doesn’t get noticed (the other people who posted an answer do not get a notification for this). If your original question here is fully answered, could you also select the answer that has been most helpful to indicate this?

0
Alexander Verriest [SLC] [DevOps Advocate]531 Posted 15th July 2024 0 Comments

Hi,

You can check the DataMiner Docs page for sending emails for info regarding this topic. Particularly at the bottom about placeholders [info] and customizing notification messages.

Also make sure the “plain text” checkbox is not marked when you use this feature.

Alexander Verriest [SLC] [DevOps Advocate] Answered question 15th July 2024
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