An element is visible and can be opened on the hosting DMA. The element is used in services and can be seen under the services on the other Agents in the cluster. But the element is not visible on its own on the other Agents in the cluster.
What could be the reason for that?
Fenta Alemahu [SLC] [DevOps Enabler] Selected answer as best 5th October 2020
Hi Fenta,
Is your element located in the root view?
A known problem can cause elements in the root view the be invisible on all agents in the cluster except for the hosting agent.
Fenta Alemahu [SLC] [DevOps Enabler] Edited comment 5th October 2020

Hello Ive, Do you have a task for this known issue ?

Thank you Ive, moving the element to a different view (other than the root view) fixed the problem.

@Tom, i’ll be in touch.
@Fenta, moving the element to a view fixes the problem.

Thank you Ive!
Hi Ive,
Yes the element is located in the root view.