We have somehow managed to get a double entry for an Ad account on our system.

I Think that this was made possible by an circular / recursive nesting of the account in groups that had the account and also had some other groups nested within that group that also contained the account as a member.

We have now removed these circular group membership references and ran the LDAP synchronization task on the active DMA but the the account still exist twice in the system.

The delete context menu is not active for the account.

Is there a way to forcibly remove the user on Dataminer end, or should the user be removed from all the Ad groups that allow him access to DM, run the synch task, and add the user back to all relevant groups?

Thanks in advance 🙂