I have some custom DOM buttons that I can see (see below) but another user cannot see these buttons.
Their user is in the same security groups as my user. Any idea why they cannot see the buttons on the LCA form?
My view:
Their view:
This is on DataMiner (10.5.1.0-15231)
thats a good point, but the buttons have existed for over a year so I would expect them to have those available in any LCA version. to test, I moved my user to the oldest version of the app on the system (from March 2025) and the buttons are still there.
Hi Blake,
DOM buttons should not have any special behavior that is based on users, that is why I assume this has something to do with the browser or visualization itself.
This may be related to the UI being too small (need to scroll down), or even an extension in the browser removing the UI element. For the latter, opening the UI in incognito mode could confirm this.
Thanks for your help! Turned out to be an extension indeed
Looks like these are the buttons defined in DOM through behavior actions. Could it be that the object for which you open the form has a different DOM state? Then I assume you'll have to update the actions to match the different states in the behavior of your DOM definition.
I can triple check that, but I have confirmed that it works on another system running the same solution for the same user, and it works on the other system (with the same DOM definition and app). I believe he only attempts these action on the "Active" or "Error" instances, which are when these buttons shown
Are you both looking at the same version of the app ? Maybe that's the issue.