DMS Reporter could not communicate with the DMS

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Hello dataminer community,

I am having an issue with the Reports&Dashboards module: Either on cube or on http://<dma agent>/reports, the following error appears:

I checked all the steps, including the DCOM config (which is the suggested solution in Troubleshooting - Reporter - DataMiner Dojo), however I still can't access the reports...

Does anyone have any ideas on how to solve this?

Thanks in advance 🙂

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

3 Answers

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2.90K 4 Comments

Howdy,

Can you run dcomConfig.exe as an administrator and see if that helps.
Path:C:\Skyline DataMiner\Tools\dcomConfig.exe

Jeff Douglass Posted new comment 15th April 2022
Carolina Costa [SLC] [DevOps Enabler] commented

Hello Wale,
Thanks for your suggestion, but I already tried it, even before starting the DCOM manually, and it also didn’t work 🙁
Wim Bruynooghe [SLC] [DevOps Enabler] commented

In this case it might be best to reinstall DataMiner (run the upgrade again with the same upgrade package) so that it goes again through all the dll registrations properly.
Carolina Costa [SLC] [DevOps Enabler] commented

Hello Wim,
I just upgraded my DataMiner with the same version I was using before (10.1.0.0-11319-CU11) and the reports are with the same problem 🙁 It didn’t solve it…
Jeff Douglass commented

Any update on this? Did you ever get it working?
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