DMS communication problem between agents

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Hi,

We recently updated a cluster of 3 dataminer agents to version 10.6 CU3. Accessing the cluster from DMA1 and DMA2 shows all 3 agents connected, but accessing it from DMA3 shows DMA2 and DMA1 in an "Unknown" state. We've verified connectivity between the 3 agents via ports 443, 8004, and 80. Would it be helpful to send a "SetConnectionUriMessage" message to resolve this issue? What fields would be required to send this message? Is there another way to resolve this problem? Thank you in advance.

Isabel Arce [DevOps Member] Answered question

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Hi Edson,

We tried to run the command but we got an error, it seems to be an authentication problem, however the credentials are correct, in the string we tried to put the IP and also the server name.

Isabel Arce [DevOps Member] Posted new comment
Edson Alfaro [SLC] [DevOps Advocate] commented

Hi Isabel,
Could you try with the server Administrator account and see the result?
Isabel Arce [DevOps Member] commented

Yes, Edson. Do you think it would be more appropriate to open a ticket about this case?
Edson Alfaro [SLC] [DevOps Advocate] commented

In this case, that would be the best option. Regards.
Isabel Arce [DevOps Member] commented

ok, Many thanks for your support Edson !!
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