Hello all,
We have been encountering the following DMS errors in several systems. We believe they are caused by installing a solution package containing upgrades to protocols, automation scripts, and dashboards.
2024/01/09 19:11:47.040|SLDMS.exe 10.3.2317.2414|3752|15056|CSystem::FileCompare|ERR|-1|Filecompare (C:\Skyline DataMiner\ProtocolScripts\skyline.dataminer.core.dataminersystem.common\1.1.1.3\lib\net462\Skyline.DataMiner.Core.DataMinerSystem.Common.dll) failed to receive CRC from source 172.27.78.120: 0x8004022dh Failed. 2024/01/09 19:11:47.042|SLDMS.exe 10.3.2317.2414|3752|15056|CSystem::FileCompare|ERR|-1|Filecompare (C:\Skyline DataMiner\ProtocolScripts\skyline.dataminer.core.dataminersystem.protocol\1.1.1.3\lib\net462\Skyline.DataMiner.Core.DataMinerSystem.Protocol.dll) failed to receive CRC from source 172.27.78.120: 0x8004022dh Failed. 2024/01/09 19:11:47.045|SLDMS.exe 10.3.2317.2414|3752|15056|CSystem::FileCompare|ERR|-1|Filecompare (C:\Skyline DataMiner\ProtocolScripts\newtonsoft.json\13.0.2\lib\net45\) failed to receive CRC from source 172.27.78.120: 0x8004022dh Failed.
In this particular case, these errors were seen on a 2 DMA system. The DMA where the package was executed on does not have these errors. It's on the other DMA where the package was not explicitly ran where we see these errors.
Does anybody know what they mean and what would cause them?
Thank you in advance.
Hi Thomas,
when a protocol is uploaded, the SLDMS process will check the value of the dllImport attribute of the QAction elements in the protocol and verify if it needs to sync the assemblies between the Agent where the protocol is uploaded and the other Agents of the cluster.
The error message indicates that an issue occurred while trying to retrieve the CRC of a file.
What DataMiner version is the cluster running?
Yes, we did a change to the syncing which was released in DataMiner version 10.3.8. Here is the link to the release note: https://docs.dataminer.services/release-notes/General/General_Feature_Release_10.3/General_Feature_Release_10.3.8.html?q=ID_36494#dataminer-agents-joining-a-cluster-will-now-synchronize-their-protocolscriptsdllimport-folder-id_36494
Hi Pedro, Thank you for the reply.
The systems where we have observed these errors have been running 10.3.6.
We did recently test the install of the same package on a system that had been upgraded to 10.3.12 and we did not observe the same behavior.
Is this a known issue in older versions like 10.3.6?