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DIS : DMA -> Connect greyed out

Solved1.63K views18th December 2020DIS
3
Joerg Stumpf [DevOps Advocate]178 18th December 2020 0 Comments

I recently installed Visual Studio (Enterprise 2019) on a new PC.
Unfortunately the connect menu item is greyed out and I cannot connect to a DMA in the new installation, even if Test Connection works fine.

The only difference I can see, is the version of Visual Studio.

The old installation was Professional 2017 the new one is Enterprise 2019.

Are there any known restrictions?
Does DIS generates a log file to trace the issue?

Joerg Stumpf [DevOps Advocate] Selected answer as best 18th December 2020

1 Answer

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Tom Waterbley [SLC] [DevOps Catalyst]8.95K Posted 18th December 2020 3 Comments

Hi Joerg, could it be that there is a problem with the license of DIS? Most of those menu items are only disabled when DIS is not activated.

Joerg Stumpf [DevOps Advocate] Selected answer as best 18th December 2020
Joerg Stumpf [DevOps Advocate] commented 18th December 2020

Dear Tom,

This was my first idea, too.
I’m using the same correct DCP Account / Credetials on both machines and when I’m using a wrong pasword in the DCP configuration of DIS, I can see the usual “Login Failed..”, so the Authentication is correct.

So from the DCP-Account and the license point of view it should be fine.

Is there a lock to the PC (machine-id) in DIS-Licensing?

Based on question https://community.dataminer.services/question/how-does-the-licensing-scheme-of-dis-work/ I would say no.

Tom Waterbley [SLC] [DevOps Catalyst] commented 18th December 2020

Dear Joerg, the license is indeed linked to a specific pc. Could you please send an email to dataminer.licensing@skyline.be so that it can be migrated to your new PC?

Joerg Stumpf [DevOps Advocate] commented 18th December 2020

Dear Tom,

Thanks a lot for that clarification.

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