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Different user experience cloud vs public connection

Solved442 views28th April 2023
2
Jens Vandewalle [SLC] [DevOps Enabler]9.44K 27th April 2023 0 Comments

Hi Dojo,

When viewing my applications I see a difference in the context menu between public connection and cloud connection when clicking on my user icon.

Cloud connection

Public connection

Why is the Sign out only available in the cloud connection? Are there more differences?

Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best 28th April 2023

1 Answer

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Wim Bruynooghe [SLC] [DevOps Advocate]6.59K Posted 27th April 2023 2 Comments

This is probably an issue somewhere in the software. At the moment we don't support signing out when delegated authentication like SAML has been used to authenticate, so in that case the Sign out button isn't visible. Maybe the app isn't aware that delegated authentication has been used when it's opened through the cloud, we'll have to investigate this further.

Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best 28th April 2023
Jens Vandewalle [SLC] [DevOps Enabler] commented 28th April 2023

Does this means that the preferred option is to not show the Sign out button in both cases? If yes, what in case I have multiple SAML accounts for different purposes? How will I be able to switch accounts then?

Wim Bruynooghe [SLC] [DevOps Advocate] commented 28th April 2023

Yes indeed. Signing out when using delegated authentication means you’re signing out from everything that uses the identity provider, so this is not limited to this DataMiner instance. For now if you want to switch accounts, you’ll have to sign out directly on the identity provider. For example, if you’re using Azure AD, you can go to https://portal.azure.com and sign out there.

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