Devices not listed in the redundancy group device selection list

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Hi,

I am trying to create a redundancy group composed of two Newtec M6100 Modulators. However, I do not find the devices in the selection list. IT is the same when I try for the backup devices.

Any idea what is going on?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th November 2023

3 Answers

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Pedro,

Can you check if there is no SRM Function defined for that protocol ? If there is one, then this is expected behavior.

Pedro de Lima [DevOps Advocate] Posted new comment 12th September 2023
Pedro de Lima [DevOps Advocate] commented

Hi Emmanuel, we do not have SRM deployed.
Emmanuel Dal [SLC] [DevOps Enabler] commented

Other ideas:
– can you make sure that are not already part of an existing Redundancy Group ?
– can you check, in the list of Elements, the value of the ‘Protocol Type’ and ‘Communication Type’ columns ?
Pedro de Lima [DevOps Advocate] commented

They are not part of a redundancy group. Protocol and Communication type is snmp.

I noticed that when I choose to create the redundancy group on the DMA the devices were added to, then they show up. Is this normal behaviour? I can imagine that one can come across a situation where one of the units of a redundancy group could be on another DMA of the same cluster.
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