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  • >> Go to dataminer.services

Devices not listed in the redundancy group device selection list

Solved1.27K views14th November 2023redundancy group redundancy groups
1
Pedro de Lima [DevOps Advocate]612 11th September 2023 0 Comments

Hi,

I am trying to create a redundancy group composed of two Newtec M6100 Modulators. However, I do not find the devices in the selection list. IT is the same when I try for the backup devices.

Any idea what is going on?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th November 2023

3 Answers

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Steve Purcell [SLC] [DevOps Advocate]1.64K Posted 11th September 2023 1 Comment

Hi Pedro,

I just tried on my system with the Newtec M6100 connector and elements added to my system.  However, the elements showed up in the Redundancy Group pick list. I am running version 10.3.8.0-13183.  What version were you running?  Are you able to upgrade?

Pedro de Lima [DevOps Advocate] Posted new comment 12th September 2023
Pedro de Lima [DevOps Advocate] commented 12th September 2023

Hi Steve, we are running version 10.2.5.0-11681.

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